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As the Solutions and Strategy Director at DCS/Wavenet, I wanted to share a summary of our first Sales Kick Off event for the combined Wavenet and DCS businesses, held from the 10th to the 11th of September 2024 in Birmingham. This was the first time the respective teams have been brought together from both businesses, and with a packed agenda and over 500 attendees, including 28 partners, the scale and ambition for the event was impressive throughout the two days.
Building more meaningful personal relationships with customers could help banks boost their revenue by up to 20%. By moving your contact centre to the Cloud, you will have access to the tools you need to provide more human experiences that not only meet customer expectations but exceed them – leading to a positive impact on your business.
Wavenet is proud to have been recognised as one of the 2024 UK’s Best Workplaces in Tech™. The accolade sees Wavenet take one of the coveted top spots on the list compiled by Great Place To Work® UK, which has previously included other tech powerhouses such as Experian, Salesforce and Cisco.
As tech advancements and innovations continue to evolve, supporting increased productivity and automation across our industries, it’s only natural that organisations start to look to smart technology to help them identify places they can push their efficiencies and offer support managing demanding everyday workloads.
Is your business Copilot-ready? In a bid to take advantage of the advanced productivity and automation benefits that Microsoft Copilot offers, businesses have rushed the implementation of Copilot without considering wider repercussions, which might after the security of their infrastructure.
Since Covid, two-thirds (64%) of schools across primary and secondary education have been using Cloud technologies in the classroom as an integral part of teaching and learning outcomes. This includes using collaborative software to encourage students to work together and game-based software to introduce interactive ways of learning.
This month, our focus is on how small, sustainable changes can make a big impact on our planet. As part of the Green Challenge, we are inviting all colleagues to take a personal pledge to adopt more eco-friendly practices. Every little change counts, and together, they can make a significant difference.
This September, We're Celebrating Environmental Awareness Month. This September, to celebrate Environmental Awareness Month, we will embark on a journey to inspire more sustainable living and environmental stewardship among our colleagues. Here’s a look at the impactful initiatives we will introduce internally:
At a time when IT teams are dealing with increasingly complex challenges - from protecting their infrastructure against known and emerging cyber threats to managing the IT needs of a growing number of hybrid and remote workers - having little to no management of the volume of user applications and devices, at scale, poses a problem for organisations. One that – without an effective solution – could dominate IT workloads and leave them unable to focus on providing strategic and business critical IT support.
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