Our recommended acquisition of AdEPT Technology Group plc

10/02/23 Wavenet
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8x8 partnership
Wavenet and 8x8 announce "first of its kind" strategic partnership

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce a ground-breaking European strategic partnership with 8x8, a global business communications platform provider. This is among the first partnerships of its kind, setting a new benchmark for enterprise communications and customer experience (CX). The announcement follows Wavenet being named 8x8 EMEA Resell Partner of the Year 2025 and 8x8 EMEA Contact Centre Partner of the Year 2025, recognition of the company’s exceptional expertise, delivery, and customer focus. Through this strategic partnership, Wavenet will deliver the 8x8 Platform for CX portfolio, including 8x8 Voice for Microsoft Teams, 8x8 Unified Communications, 8x8 CPaaS solutions, and 8x8 Contact Centre. With extensive investment in people, infrastructure, and certifications, Wavenet is uniquely positioned to help organisations modernise communications, streamline workflows and deliver AI-powered customer engagement. “This is a world-first partnership and a huge step forward for our customers,” said Barry Ward, Director of Contact Centre, Mobile and Unified Communications solutions at Wavenet. “Working this closely with 8x8 gives us a unique ability to transform how businesses communicate, particularly those upgrading from legacy systems, and wishing to enhance their customer and staff experiences.” “Wavenet’s strong dedication to innovation and customer success makes them a trusted and highly valued partner,” said Emily Masterton, Head of Channel EMEA at 8x8. “We are deeply grateful for our partnership with Wavenet, whose vision and expertise continue to elevate what’s possible for our joint customers. Achieving this strategic status as 8x8’s first partner of this kind highlights their leadership in driving the future of enterprise communications.” Together, Wavenet and 8x8 will deliver intelligent, scalable and secure communications solutions, enabling enterprises to thrive in today’s fast-evolving digital workplace. If you're interested to learn more about how Wavenet and 8x8 work together, you can get more information here.

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