building
Managed IT services

Top IT challenges for UK businesses

No two organisations are identical, but the challenges are often familiar. Too many tickets. Too many tools. Too much risk. We work with organisations across the UK to remove these pressures and build IT environments that actually support growth. Explore the challenges below to see how we would generally approach different challenges and offer support.

See challenges

Too many support tickets

 
00:00
 
Customer
My IT team is drowning in support tickets.
 
 
 
See our response

Pressure to get IT ready before a new site opens

 
00:00
 
Customer
We’re opening a new site in four weeks and nothing is ready.
 
 
 
See our response

Unreliable WiFi

 
00:00
 
Customer
Our network keeps dropping and nobody can tell me why.
See our response

High mobile bills

 
00:00
 
Customer
We’re spending too much on mobile and I don’t even know where.
See our response

An overloaded contact centre

 
00:00
 
Customer
Our contact centre is overloaded and customer experience is slipping.
See our response

Growing cyber threats risks

 
00:00
 
Customer
We’re worried about cyber threats but don’t have in-house expertise.
See our response

Out-of-date devices

 
00:00
 
Customer
Half our devices are out of date and nobody owns them.
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Too many apps and tools

 
00:00
 
Customer
Our teams are using different tools and nothing talks to each other.
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Uncertainty around cloud migration

 
00:00
 
Customer
We want to move more into the cloud but don’t know where to start.
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Recurring tech issues

 
00:00
 
Customer
We keep fixing the same problems over and over.
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Poor team collaboration

 
00:00
 
Customer
We need better collaboration tools but don’t want another complex project.
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No reliable disaster recovery plan

 
00:00
 
Customer
We need a disaster recovery plan but don’t know what ‘good’ looks like.
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Inconsistent IT support

 
00:00
 
Customer
Our current provider keeps bouncing us between teams.
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Too many manual processes

 
00:00
 
Customer
We’re trying to automate processes but it’s all getting messy.
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Outdated technology

 
00:00
 
Customer
We’ve outgrown our current tech stack.
See our response

Ready to make your business tech simpler and smarter?