IT support and services for healthcare
Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools – helping them to collaborate, work online and harness digital technology.
Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools – helping them to collaborate, work online and harness digital technology.
Wavenet is one of the UK’s leading healthcare technology and communications specialists. Across cloud, communications, network services, hardware and more, we provide network and infrastructure solutions that are secure, and have measures in place to reduce latency and downtime.
We have been working with the NHS and healthcare organisations for over 20 years’, providing high speed connectivity to over 600 hospitals, hospices and GP surgeries, in addition to helping healthcare providers across the country assess and improve their security provision.
Our expert team help hospitals and surgeries to phase out problematic legacy infrastructures and implement robust networks to cope with current and future demands. We understand the issues and needs of healthcare workers and can offer a one-stop solution to your communication and IT needs.
Enhanced data protection and security
Proficient in healthcare technology
ISO 27001 accredited IT Partner
Leading NPS scores and Trustpilot Reviews
Award winning provider
Bespoke budget friendly solutions
Find out what advice we can provide and the problems we can fix across our range of expertise? Contact our team of experts today on 0333 234 0011 or use the form opposite to request a quote:
Just submit your details and we’ll be in touch shortly.
As digitisation accelerates across the health and social care sector, demand for bandwidth is increasing by 30% year on year. Faster, more reliable, ‘always on’ connectivity is needed to support new and emerging models of care.
With more healthcare providers migrating to cloud-based platforms, they benefit from scalability and cost-efficiency, whilst relying on strong connectivity to securely store and access patient data. This integration of advanced technology and robust networks has revolutionised the way healthcare is delivered, making it more efficient, accessible, and patient-centric.
The UK’s healthcare sector is continually expanding its reliance on digital technologies and data-driven solutions. To support this transformation, a resilient network infrastructure is essential.
Wavenet, in partnership with Extreme Networks, delivers the end-to-end clinical-grade infrastructure solutions that healthcare organisations need to meet the reliability, scalability, and intelligence required for life, patient and mission critical initiatives.
The UK healthcare sector increasingly relies on digital technology to improve patient care and streamline operations, making the NHS a significant target for cyber criminals. Hackers look to exploit sensitive patient data or demand money by holding organisations to ransom. This take-down of healthcare workers’ access to IT networks, leads to data loss and dangerous security breaches.
The risk of an insecure network and its connected medical devices goes far beyond stolen medical records. In an environment full of life critical devices, patient safety is of the utmost importance and a security breach can lead to essential medical equipment being compromised or put out of use.
It is essential that Contact Centre communications are operating effectively and securely. Whether you’re setting up from scratch, have a small contact centre, or manage multiple sites, Wavenet can help with reliable technology that integrates seamlessly with your infrastructure.
Wavenet has been approved by the NHS ‘Better Purchasing Framework’ as an accredited provider of advanced cloud-based GP telephone solutions. GP Voice is an affordable, cloud-based telephony solution that allows GP practices to transition from legacy phone systems to a flexible, adaptable communication system that continually meets the demands of busy practices.
Are you grappling with the complex requirements of the Data Security and Protection Toolkit (DSPT)? Unsure how your organisation can strengthen its cyber defences while remaining compliant, or struggling to complete the DSPT self-assessment with the right evidence in place?
"The team at Wavenet gave us the peace of mind we needed to initiate our office move. Their technical expertise and guidance was invaluable and I’m very pleased to consider them as an extension of our team."
Mark Horner
- Project Manager
AstraZeneca
"The proof of concept went as well as it possibly could have, the process of integrating new systems and protocols was managed seamlessly."
Gerard Kilgallon
- Head of IT
The Birmingham Community Healthcare NHS Foundation Trust (BCHC)
More on The Birmingham Community Healthcare NHS Foundation Trust (BCHC)
"Wavenet’s GP Voice has truly redefined the patient experience. There are so many great features that have increased patient satisfaction. Our staff are happier and more efficient, and the ease of generating reports has been a game-changer. Wavenet trained us so that we can manage these ourselves, empowering the team. They have been great to deal with."
Bex Cottey
- Business Manager
Conisbrough Group Practice
"It’s easy to manage our team against the activity levels with the insights provided by the phone system, and we’re confidently meeting CQC compliance. We love the fact that there are no additional costs for service requests or add-ons with Wavenet as we have previously known with other service providers. We are impressed with Wavenet’s solution and service."
Bex Cottey
- Business Manager
Conisbrough Group Practice
"With the help of Wavenet, we’ve been able to build a proactive security posture that ensures the privacy, anonymity and trust of everyone who turns to us for help."
Edward Conway
- Director of IT & Security
Mental Health Innovations
"Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives."
Tina Giles
- Director of Technology
NHS Sussex Partnership
"We take great pride in our partnership with (the hospital), delivering reliable, cost-efficient, and future-ready unified communications that plays a role in facilitating the life-saving work that they do. After working with (this customer) for around a decade, we've gotten to know their systems and their requirements. They treat us like part of the team and rely on us for regular advice and to help make sure they're getting the most of out of their investments."
Jeremy Slack
- Field Sales Consultant
Wavenet Limited (Teaching Hospital Case Study)
"Wavenet consistently outperformed, outpriced, and out serviced other providers. Their key focus was on culture and people, providing a friendly service that feels more like a partnership than a supplier relationship. Their interest in the patient care we provide in the NHS meant they were eager to customise our service to our sector."
Chris Page
- CyberSecurity Consultant CISM, CISLI
The Royal Orthopaedic Hospital
"We were looking for the best service and value for money, that offered the best protection to the widest number of threats that we both knew and didn’t know about."
Chris Page
- CyberSecurity Consultant CISM, CISLI
The Royal Orthopaedic Hospital
"A lot of companies work in cybersecurity, but with the sensitive information we look after, we needed to have full trust in our provider. What we liked most about Wavenet Cyberguard was the people and the quality from the account management to the technical teams. We were eager to build a relationship early on to ensure there was a culture fit between our two organisations, and that is exactly what we’ve found. The team at Wavenet are a valued extension to our team."
Chris Page
- CyberSecurity Consultant CISM, CISLI
The Royal Orthopaedic Hospital
"Cyber security is an ever-evolving challenge and partnering with Wavenet put us in the best position to protect ourselves. The relationship between my team and the Wavenet CyberGuard team has been incredibly beneficial. It’s a relationship that continues to flourish through regular updates, communication, and support."
Malcolm Gandy
- Chief Information Officer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
More on Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
"Finding a way for cyber security to be managed correctly and efficiently is paramount… Cyber attacks are increasing yearly, and because of that, so is the demand for security coverage."
Alan Moss
- IT Programme Manager
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
More on Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
"The work we do has a direct impact on people’s lives and so it’s absolutely essential that we are equipped to carry out our roles to the best of our ability. Wavenet has helped us to do that."
Mark Horner
- Project Manager
AstraZeneca
"Wavenet's solution means we have a stable telecoms platform. The key thing for clinicians was to be able to maintain the provision of service without interruptions. For example, our 2222 emergency medical response teams are reliant on having a functioning 24 hour 365 service from telecoms."
Ed Fogden
- Consultant Gastroenterologist and Co-Chief Clinical Information Officer
Sandwell & West Birmingham Hospitals NHS Trust
"Thanks to Wavenet, we have been able to deliver a landmark transformation that ensures a connected, efficient and future-ready healthcare environment for the local community."
Mark Taylor
- Director of IT & Digital
Sandwell & West Birmingham Hospitals NHS Trust
"The partnership with Wavenet has been really powerful. It has ensured that by the end of our move day, we had a fully working telephony system, enabling all wards to connect across hospital locations. This allows us to deliver the best possible care for our patients."
Mark Taylor
- Director of IT & Digital
Sandwell & West Birmingham Hospitals NHS Trust
"During our project, Wavenet were very agile and responsive, and when we needed them to provide resources in certain areas, they were able to provide that resource."
Mark Taylor
- Director of IT & Digital
Sandwell & West Birmingham Hospitals NHS Trust
“Wavenet was massively instrumental in a complete infrastructure replacement. This has enabled us to provide a whole new digital experience that transforms how we support people with brain injuries.”
Graham Fisher
- Director of IT and Digital
Brainkind
“Wavenet’s support has been instrumental in ensuring our digital systems are as reliable and future-proof as the care we provide. Our staff can focus on the people we support, knowing that the technology behind the scenes is robust and secure.”
Graham Fisher
- Director of IT and Digital
Brainkind
“Our colleagues’ lives have been made easier. Our new systems allow us to share patient data securely and quickly, so we’re all kept up to date with patient information and updates as we need them.”
Graham Fisher
- Director of IT and Digital
Brainkind
"The partnership with Wavenet has been really, really powerful. It's ensured that by the end of our move day, we had a fully working telephony system enabling all wards to connect in and out of the hospital and between hospital locations."
Mark Taylor
- Head of IT
Midland Metropolitan University Hospital
How businesses have transformed their operations with Wavenet.
"The proof of concept went as well as it possibly could have, the process of integrating new systems and protocols was managed seamlessly."
Birmingham Community Healthcare NHS Foundation Trust
"From start to finish, this project was one of the smoothest I've managed. The Wavenet team were outstanding. With a polished plan ready to go, the step by step process was painless and quick."
Kidney Research UK
"Wavenet is on-the-ball in terms of maintenance. If there is ever a problem such as a cable being knocked out, they are on the phone immediately to sort it out."
Cell and Gene Therapy Catapult
"The project with Wavenet was exceptionally well managed, in really good and controlled manner. They followed it through and delivered on their promises."
The Disabilities Trust Group
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