Where to start?
Whether automation, predictive AI or generative AI is your target outcome, the program lifecycle should always start with an identification of the business objectives, progressing through use case definitions, data acquisition and preparation before tooling, implementation and delivery is undertaken.
We can help you navigate your journey to AI adoption, from the initial engagement to understanding your business outcomes and priority challenges, through use case assessments, data preparation and platform delivery. Through our specialist teams and top-tier, partner ecosystem gathered from across the IT industry, we help organisations of all sizes and aspirations.
As a leader in productivity, innovation, and digital transformation, our AI Navigator solutions offer a structured consulting service designed to help you adopt AI responsibly and effectively, with a particular focus on Microsoft technologies. For those just starting their AI journey, AI Navigator can be delivered as either an express or enhanced package.
| AI Navigator Express | AI Navigator Enhanced | |
| Target audience | Ideal for smaller organisations or those wishing to validate AI business value before further adoption. | Aimed at organisations who are larger or looking to expand AI deployment to a wider audience. |
| Areas of focus | End user enablement, technical readiness and configuration. | As express, plus identity and data loss prevention review and configuration. |
Already leveraging AI and looking to expand adoption? We also provide bespoke solutions tailored to your needs.
Definitions
While there are many categories of perceived artificial intelligence, from simple rules-based systems at one end of the spectrum, right through to self-aware systems at the other, there are three definitions to consider. These are automation, predictive AI and generative AI.
Automation
Programmed to respond to specific inputs with predetermined actions and based on predefined rules and patterns, automation models excel at highly repetitive tasks requiring speed and accuracy.
These systems however are not “intelligent” and simply follow these predefined rules.
Typical use cases might include business process automation or robotic control in closed environments.
Predictive AI
Making use of machine learning algorithms and statistical techniques to analyse historical data, identify patterns, and make predictions about future outcomes or events, predictive AI aims to forecast trends, behaviours, or events based on patterns observed in past data.
The use cases are broad and are seen in financial forecasting, predictive maintenance, personalised healthcare, consumer marketing, inventory management and logistics amongst many others.
Generative AI
Using machine learning techniques to create new data derived from the underlying patterns and structures present in training data, generative AI allows the creation of new text, images, and other outputs from patterns learnt from previous information.
Uses include the generation of documentation to aid business processes, natural language text and speech for virtual assistants, the generation of novel chemical structures in the pharmaceutical industry, and imaging in the media sphere.
Use cases
Employee Productivity
Enhancing the end user experience, Copilot for Microsoft 365 can bring new levels of creativity and productivity to businesses of all sizes, improving workforce efficiency and driving innovation.
Business Automation
Repetitive, manual processes add significant cost and risk to businesses. Speeding up and automating those processes using the Microsoft Power Platform can free your staff to focus on driving your business forward.
Machine Learning
Data is at the heart of your business. Leverage your data using AI and machine learning to make data-driven decisions. Optimised processes and actionable insights lead to increased efficiency and competitiveness in your chosen.
Private AI Solutions
Where you need local processing at the edge, have concerns over security, or require data sovereignty and privacy, then a private solution is key to harness the power of AI.
Our capabilities
Depending on your organisation’s maturity or identified project requirements, it is clear that you will need a tailored approach unique to your specific circumstances. We have a team of Strategy Consultants to help guide your process and coordinate a selection of expert organisations whatever the area of interest, and a suite of services to help you make the most of your AI opportunity.
Our AI services include:
AI readiness assessment
Our AI readiness assessment helps your organisation get ready to adopt AI securely and effectively. We evaluate your current environment including identity, data, security, and governance, against best practices to ensure your foundations are in place for responsible AI use. Find out more here.
AI end user enablement
Our AI consulting team can provide enablement packages which are designed to ensure a fast, safe, and effective rollout of Microsoft 365 Copilot, tailored to customer needs and supported by expert guidance. This maximises productivity, minimises risk, and delivers long-term value from your Copilot investment. Find out more here.
AI knowledge store and Copilot enablement
AI knowledge store and Copilot enablement help make your organisation “AI-ready”, ensuring knowledge is captured, organised, and accessible in ways that drive productivity, support decision-making, and foster responsible innovation.
AI data loss prevention
With growing data volumes, AI tools, cloud adoption, and regulatory pressure, organisations need clarity and control over their information. Our AI data protection and governance service helps you configure and operationalise Microsoft Purview to safeguard sensitive data, meet compliance obligations, and build trust across your digital estate.
AI identity review
Our identity service helps you protect access to critical systems, enforce least privilege, and enable secure collaboration without compromising user experience and ensuring your AI solutions remain secure and private.
AI agent creation
Through our AI agent creation and accelerated proof of concept service, we’ll help you develop and deliver your own virtual chat agents, augmented with your own data to help drive improved customer engagement.
Resource centre
AI & Automation resources
