Managed IT services provider UK - Wavenet

Managing your IT might be complex, but as the UK’s most trusted managed service and security provider, it’s our superpower.

Find your solution

IT services have progressed from simple troubleshooting, to a key strategic role now focused on enabling innovation and business transformation amid growing challenges such as rapid technological change, complexity, skills shortages, and security threats. ​

IT leaders must balance operational reliability, cost-effectiveness, security, and stakeholder expectations, often with limited resources and under constant scrutiny. ​

We’ve solved these challenges for our customers, thousands of UK organisations, with services that are designed to make your business brilliant.

Our solutions portfolio spans 7 service pillars

You need an IT partner with expertise that reaches as far as the technology you use.

What our expertise means for you:

  • A clear path to modernise, optimise and operate IT services across cloud, modern workplace, networking, and communications.​
  • Flexible, expert ongoing support and a mature service model that boosts performance, reduces risk, improves ROI, and enables organisations to stay focused on their core priorities.​
  • Solutions tailored for you, underpinned by our highly skilled and experienced people, modern tooling and ITIL aligned processes.​
  • Appropriate service levels combined any way you need them, across our extensive solutions portfolio

Our managed services

What our customers say

How businesses have transformed their operations with Wavenet.

Houses
Platform Housing Group

"Wavenet have helped us to build a resilient, fast and fully supported WAN network to enable us to be flexible to changing business needs and environmental changes like the pandemic."

Platform Housing Group

Housing estate
Karbon Homes

"From procurement to delivery, Wavenet has been great to work with. Our account manager always endeavored to make sure we got the best experience available."

Karbon Homes

Men in hard hats discussing.
Route One Forwarding Ltd

"When we contacted our account manager and explained that we were moving premises with very little notice they were immediately on hand to help with the transition."

Route One Forwarding Ltd

Vicar in a church.
Walsingham_Trust

"Wavenet was there every step of the way. Their pricing was clear and on-target. They arrived on site and provided a detailed analysis of what we needed based on our requirements."

Walsingham Trust

Some of our partners include...
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Gigamon
Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

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windows-11

Understanding Windows 10 Extended Security Updates (ESU) - what your business needs to know in 2026

As of 14 October 2025, Microsoft officially ended free security updates for Windows 10. Organisations that continue operating Windows 10 devices today - in 2026 - are now doing so in a post‑support environment, relying either on paid Extended Security Updates (ESU) or accepting increasing cyber risk. Windows updates are the backbone of endpoint security, identifying new vulnerabilities and closing them before attackers exploit them. Since the end of support deadline passed, unpatched vulnerabilities accumulate quickly, creating growing exposure across any estate still running Windows 10. Continuing with Windows 10 in 2026 can lead to: Higher cyber‑attack risk, particularly ransomware Compliance issues (Cyber Essentials, ISO 27001, GDPR, FCA/financial sector requirements) Reduced software compatibility with modern applications and security tools Increased helpdesk overhead due to outdated hardware and OS issues For organisations, this is no longer preparation for a future deadline - it’s about reducing risk now and completing the transition to a modern, supported operating system. Your organisation’s options in 2026 Businesses now have three strategic pathways depending on their hardware, budget cycle, and deployment readiness. 1. Upgrade existing compatible devices to Windows 11 If your current hardware meets Microsoft’s requirements, upgrading remains the fastest and most cost‑effective way to move away from Windows 10 ESU dependency. Benefits include: Ongoing security updates Modern protection (TPM 2.0, enhanced kernel security, improved identity protection) Support for AI‑powered features and future Microsoft roadmaps Lower risk and long‑term stability If your business has Windows 10 machines still capable of upgrading, this should be the first route explored. 2. Refresh your estate with Windows 11‑ready devices Many Windows 10 machines still in use in 2026 are now five to eight years old, and often: Fall below modern security standards Cause productivity bottlenecks Increase support tickets Consume disproportionate IT resources A structured hardware refresh offers: Predictable lifecycle management Improved reliability and performance Standardisation across departments Compatibility with modern security and MDM tooling Wavenet supports staged refresh programmes aligned with fiscal planning, ensuring minimal business disruption. 3. Continue using Windows 10 with Extended Security Updates (ESU) Microsoft’s Windows 10 ESU programme is still available, but it is: Paid per device, per year Increasing in cost each year (designed to encourage migration) Security‑only - no features or performance improvements A temporary safety net, not a long‑term strategy ESU is most appropriate when: Line‑of‑business applications are not yet Windows 11 certified You need additional time for a phased rollout Budget cycles are delaying upgrades or refresh Remote / operational environments require longer transition periods Most organisations still using ESU in 2026 should plan to exit it within the next 12–24 months. Assessing your Windows 11 readiness in 2026 At this stage, businesses need more than a simple device‑level compatibility check. A comprehensive analysis includes: Hardware readiness across the estate Application and vendor compatibility Driver and firmware validation Intune / MDM alignment Security baselines and policy impacts User profile and data considerations Deployment sequencing and pilot planning Wavenet offers full readiness assessments to provide a clear view of which devices can be upgraded, which require replacement, and where ESU may remain temporarily necessary. Why 2026 is a critical year for migration With the end of support now behind us, delaying migration further increases: Security exposure Operational risk Compliance penalties ESU costs End‑user frustration from aging hardware A well‑structured migration programme delivers: A secure, modernised endpoint environment Lower long‑term support cost Improved employee experience Better alignment with Microsoft’s cloud and security roadmap Many organisations are now accelerating migration to remove the remaining Windows 10 footprint entirely. How Wavenet supports your Windows 11 journey Wavenet provides end‑to‑end Windows 11 migration services, including: Estate discovery & readiness assessment Hardware lifecycle planning and procurement Application compatibility testing Managed upgrade or Autopilot deployment Configuration, security baselines, and Intune alignment ESU planning (where absolutely necessary) Phased rollouts with minimal disruption Whether you’re upgrading compatible devices, refreshing your estate, or transitioning off ESU entirely, Wavenet ensures a smooth, secure, and controlled migration.

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Everything you need to know about network observability

This article is a useful 101 reference for network observability. What is it? Why does it matter? What are the benefits and outcomes from embracing it?

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pstn

The PSTN switch-off: it's more than just telephones

The PSTN switch-off is a major shift in telecommunications. It's not just about phones. This transition affects many services beyond traditional landlines.

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Cyber Essentials Plus

Cyber Essentials vs Cyber Essentials Plus

Think of your business’s digital security like a health check-up. You can fill out a detailed questionnaire yourself, confirming you’re following healthy habits. Or, you can have a doctor perform a full physical, running tests to verify everything is working as it should.

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Top benefits of Business Continuity Managed (BCM) planning software

What would you do if a burst pipe forced everyone out of your office tomorrow? If a burst pipe or sudden outage forced your entire team out of the building, would you still be able to access your business continuity plan? For many organisations, the answer is no. Their plan lives on a server they can’t reach or sits in a binder inside the evacuated office.

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london city

Managed services vs IT support: key differences & benefits explained

Choosing between managed IT services and traditional IT support can be challenging. Both options offer unique benefits and cater to different business needs.

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