Managed IT services provider UK - Wavenet

Managing your IT might be complex, but as the UK’s most trusted managed service and security provider, it’s our superpower.

Find your solution

IT services have progressed from simple troubleshooting, to a key strategic role now focused on enabling innovation and business transformation amid growing challenges such as rapid technological change, complexity, skills shortages, and security threats. ​

IT leaders must balance operational reliability, cost-effectiveness, security, and stakeholder expectations, often with limited resources and under constant scrutiny. ​

We’ve solved these challenges for our customers, thousands of UK organisations, with services that are designed to make your business brilliant.

Our solutions portfolio spans 7 service pillars

You need an IT partner with expertise that reaches as far as the technology you use.

What our expertise means for you:

  • A clear path to modernise, optimise and operate IT services across cloud, modern workplace, networking, and communications.​
  • Flexible, expert ongoing support and a mature service model that boosts performance, reduces risk, improves ROI, and enables organisations to stay focused on their core priorities.​
  • Solutions tailored for you, underpinned by our highly skilled and experienced people, modern tooling and ITIL aligned processes.​
  • Appropriate service levels combined any way you need them, across our extensive solutions portfolio

Our managed services

What our customers say

How businesses have transformed their operations with Wavenet.

Houses
Platform Housing Group

"Wavenet have helped us to build a resilient, fast and fully supported WAN network to enable us to be flexible to changing business needs and environmental changes like the pandemic."

Platform Housing Group

Housing estate
Karbon Homes

"From procurement to delivery, Wavenet has been great to work with. Our account manager always endeavored to make sure we got the best experience available."

Karbon Homes

Men in hard hats discussing.
Route One Forwarding Ltd

"When we contacted our account manager and explained that we were moving premises with very little notice they were immediately on hand to help with the transition."

Route One Forwarding Ltd

Vicar in a church.
Walsingham_Trust

"Wavenet was there every step of the way. Their pricing was clear and on-target. They arrived on site and provided a detailed analysis of what we needed based on our requirements."

Walsingham Trust

Some of our partners include...
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Partner_Extreme
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Gigamon
Resource centre

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Our latest news, insights, and case studies on communications technology and security.

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Best IT support for schools: enhance education

The right IT support services help schools and colleges operate smoothly, prevent downtime, and enhance the overall learning experience. This guide breaks down the most effective IT solutions for educational institutions and explains how to choose the right IT partner. Why IT support is essential in modern education Schools and colleges depend on technologies such as cloud platforms, WiFi networks, learning management systems (LMS), and safeguarding tools. Without strong IT support, everyday learning can easily be disrupted. High‑quality IT support ensures: Consistent uptime for learning platforms Secure protection for student and staff data Smooth operation of classroom hardware Reliable connectivity across campus A strategic roadmap for future IT improvements Top IT support services for schools and colleges 1. Managed IT support Managed IT support gives schools access to a fully equipped technical team without needing an in‑house department. Typical features include: 24/7 help desk Device and server management Cyber security monitoring Backup and disaster recovery Software updates and patch management This approach reduces costs, increases system reliability, and frees educators to focus on learning—not technical issues. 2. Student technology support Students rely on devices and online platforms every day. Student tech support ensures they can access lessons without interruption. Common services include: Device troubleshooting (laptops, tablets, Chromebooks) Login and password resets Connectivity support Assistance with online learning platforms Safety filtering guidance This support is especially vital in hybrid or remote learning environments. 3. Classroom technology solutions Modern classrooms need fully supported and integrated digital tools. 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Key areas include: Microsoft 365 Education Tools Training Microsoft's Showcase School Programme How to choose the right IT support provider When evaluating IT support services, schools should consider: Budget and funding constraints Current IT infrastructure Scalability needs Security and compliance requirements Provider’s education-sector experience Availability of both remote and on‑site support Choosing a specialist with education experience ensures better safeguarding compliance, user-friendly solutions, and long‑term value. 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The growing demand for IT skills in education As digital transformation accelerates, technology is playing a key role in enhancing learning and schools increasingly require IT professionals skilled in: Networking Cyber security Cloud infrastructure EdTech implementation Support and troubleshooting Online IT certification programmes are helping build the next generation of education‑sector IT specialists. Wavenet: A trusted IT partner for UK schools and the public sector For educational institutions seeking a reliable and experienced IT services provider, We are one of the UK’s leading education technology specialists. With over 30 years of experience delivering designed‑for‑schools solutions, we supports more than 4,000 education establishments nationwide across cloud platforms, cyber security, communications, safeguarding, and network services. We provide ICT services, broadband, WiFi, audio‑visual systems, remote support, and fully managed IT services - all delivered by DBS‑checked staff and supported with clear, transparent SLAs. By partnering with us, schools gain access to expert guidance, best‑practice ICT strategy, robust cybersecurity, and a long‑term technology roadmap - helping them create a connected, secure, and future‑ready educational environment.

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A pupil’s review of Bett by Billy H, year 5

I’m in Year 5 and this was my second time visiting Bett, and I think it might be one of the coolest places ever. There were loads of new gadgets, games, and learning tools to try out, and everything made school feel like it could be a massive adventure.

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Ready to make your business tech simpler and smarter?