Managed IT services provider UK - Wavenet

Managing your IT might be complex, but as the UK’s most trusted managed service and security provider, it’s our superpower.

Find your solution

IT services have progressed from simple troubleshooting, to a key strategic role now focused on enabling innovation and business transformation amid growing challenges such as rapid technological change, complexity, skills shortages, and security threats. ​

IT leaders must balance operational reliability, cost-effectiveness, security, and stakeholder expectations, often with limited resources and under constant scrutiny. ​

We’ve solved these challenges for our customers, thousands of UK organisations, with services that are designed to make your business brilliant.

Our solutions portfolio spans 7 service pillars

You need an IT partner with expertise that reaches as far as the technology you use.

What our expertise means for you:

  • A clear path to modernise, optimise and operate IT services across cloud, modern workplace, networking, and communications.​
  • Flexible, expert ongoing support and a mature service model that boosts performance, reduces risk, improves ROI, and enables organisations to stay focused on their core priorities.​
  • Solutions tailored for you, underpinned by our highly skilled and experienced people, modern tooling and ITIL aligned processes.​
  • Appropriate service levels combined any way you need them, across our extensive solutions portfolio

Our managed services

What our customers say

How businesses have transformed their operations with Wavenet.

Houses
Platform Housing Group

"Wavenet have helped us to build a resilient, fast and fully supported WAN network to enable us to be flexible to changing business needs and environmental changes like the pandemic."

Platform Housing Group

Housing estate
Karbon Homes

"From procurement to delivery, Wavenet has been great to work with. Our account manager always endeavored to make sure we got the best experience available."

Karbon Homes

Men in hard hats discussing.
Route One Forwarding Ltd

"When we contacted our account manager and explained that we were moving premises with very little notice they were immediately on hand to help with the transition."

Route One Forwarding Ltd

Vicar in a church.
Walsingham_Trust

"Wavenet was there every step of the way. Their pricing was clear and on-target. They arrived on site and provided a detailed analysis of what we needed based on our requirements."

Walsingham Trust

Some of our partners include...
Partner_Logo_cisco_colour
Partner_Extreme
Partner_Logo_fortinet_colour
cato-logo-png-01_3
NetBrain Vector logo cropped-png
Gigamon
Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

All resources
IT failure

How to prepare for a major IT failure

When a major IT failure strikes, organisations don’t get a second chance to prepare. Decisions must be made quickly, and IT information needs to be trusted, accurate, and accessible. This is where business continuity (BC) software can play a crucial role in strengthening IT service continuity (ITSC). In this article we consider what you can do to prepare in advance of an IT failure occurring and then look at how BC software can help.

Read more
penetration testing

Common vulnerabilities found in penetration testing - how to fix them

You lock your front door at night - but what about your digital one? Every website, app, and online service you use is like a house with its own set of locks. Some are sturdy and well‑maintained, while others have loose hinges, missing keys, or windows left wide open.

Read more
Placeholder thumbnail

What is cloud computing and how it benefits businesses

If you stream films on Netflix or check your email from anywhere in the world, you’re already using the cloud. But for large enterprises, cloud computing is far more than consumer convenience - it’s the foundation for operational agility, cost optimisation, and long‑term resilience. Today, the cloud underpins digital transformation across every industry. It removes the limits of traditional on‑premises infrastructure, replacing them with scalable, secure, and cost‑efficient services delivered over the internet. So, what is cloud computing really? Think of it like a global utility grid Just as organisations don’t generate their own electricity, they no longer need to build and maintain vast IT estates to power their operations. Instead, they plug into a global network of hyperscale data centres and pay only for the capacity they consume. This model transforms IT from a capital‑intensive function into an agile, consumption‑based platform that can grow or shrink instantly with business demand. Demystifying “the cloud”: what it actually is Despite the name, the cloud isn’t ethereal. It’s built from thousands of enterprise‑grade servers housed in heavily protected data centres around the world. These provide: Always‑on global availability Enterprise‑grade physical security Redundant power, cooling and connectivity High‑performance compute and storage resources Instead of storing your data on a single device or server, the cloud stores information across these resilient environments, enabling global access, multi-layer redundancy, and seamless continuity. Reducing enterprise IT costs without compromising capability Historically, enterprises spent heavily on hardware refresh cycles, data centre space, maintenance, and large support teams. Cloud computing removes these constraints. With a cloud operating model, organisations can: Shift from CapEx to OpEx Subscribe to the compute, storage and applications you need - instead of owning hardware. Avoid hardware lifecycle management Infrastructure is continuously refreshed by the cloud provider. Optimise usage Pay only for what you consume, with autoscaling to manage peaks and troughs. Reduce hidden overheads Power, cooling, physical security, patching and maintenance are no longer your responsibility. For large organisations with complex estates, this delivers predictable budgeting and measurable savings. Resilience and data protection: your always‑on safety net Enterprise outages can halt business operations. Traditional on‑premises infrastructure creates single points of failure. Cloud architecture removes this risk with: Built‑in geo‑redundancy Automated backups Multi‑site replication High availability by design If a device is lost, a server fails, or a site experiences disruption, your systems and data remain secure and accessible. This ensures continuity, protects reputation, and reduces recovery time dramatically. Scalability at enterprise scale: power for any demand Scalability is essential for large organisations with fluctuating workloads or global operations. Cloud platforms automatically scale to handle: Seasonal or event‑driven spikes Large-scale data processing Rapid user onboarding Global expansion Capacity expands the moment it’s needed - and scales back down afterwards - allowing enterprises to stay agile and cost‑efficient. Enabling hybrid work and seamless collaboration Enterprise teams are now spread across regions, countries and time zones. Cloud‑based collaboration tools eliminate version control issues and data silos. With cloud productivity solutions: Teams work from a single source of truth Multiple users can co-edit in real time Permissions and governance are centrally managed Hybrid workers get the same consistent experience This dramatically improves operational efficiency and supports a modern, flexible workforce. The cloud isn’t the future - it's the enterprise advantage today For large organisations, the cloud delivers: Lower infrastructure costs Stronger resilience and security Rapid scalability Higher productivity and collaboration Simpler hybrid working Freedom from legacy limitations It’s not a future trend - it’s the foundation of modern business.

Read more
Placeholder thumbnail

Seven CEO priorities to cut cyber risk in 2026

Cyber risk in 2026: a core business issue, not just an IT problem The Global Cybersecurity Outlook 2026 report by the World Economic Forum highlights seven priorities CEOs should own:

Read more
PSTN Switch-off

What is the PSTN Switch-off? UK network modernisation explained

The PSTN switch-off marks a significant shift in telecommunications. It's a move from traditional landlines to digital solutions. This transition is set to transform how organisations communicate.

Read more
Placeholder thumbnail

BCM software: what it is and why you need it in 2026

Business disruption is no longer an exception - it is an operational reality. Cyber-attacks, supply chain failures, extreme weather and system outages now pose ongoing risks for organisations of every size.

Read more

Ready to make your business tech simpler and smarter?