Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success.

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere.

Windows 10 end of support

From October 14, 2025 the support for Microsoft Windows 10 has now ended. While your PC will continue to function - this means no more free software updates, technical support, or security patches via Windows Update. If you haven’t yet upgraded to Windows 11, we can still help.

Migrate to Windows 11 now

Building your tomorrow

What we can do for you

Keep your people and business in sync securely, quickly, and effortlessly. Get fast, reliable internet and network solutions to keep data and operations flowing.

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Everything you need to speak to colleagues and customers seamlessly. We provide business mobile, VoIP systems, contact centres, and more.

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All the essentials for resilience against cyberthreats so you can focus on the bigger picture. We’ll monitor your security, respond to incidents, train your staff, and even help you get cybersecurity accreditations.

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We have a long and strong heritage in delivering business continuity services and business continuity management consultancy, with services that have evolved to meet the growing demands of UK organisations and new technology.

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Tangled up in complicated or legacy tech infrastructure? Let us simplify and strengthen it for you. We’ll transform your internal tech and get it ready for future growth.

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Keep your workforce mobile with our business mobile packages. We’ll manage everything from sourcing handsets and SIMs to finding the best tariffs and connectivity. And, if you need support, our dedicated team is only a call away.

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Be the difference customers want to see. Create a smart contact centre that sets the stage for brilliant customer service. Check staffing levels, automate transactional activities, and clear the way for meaningful interactions.

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Finding the right fit

IT solutions for every sector

Industries & Sectors overview

public-sector

We’re a verified supplier to the public services sector, helping organisations in healthcare, education, and government.

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Helping schools and Multi-Academy Trusts harness technology’s transformative power to deliver the best possible learning experiences.

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Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools.

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We help Housing Associations with their IT networks and cyber security provisions, helping them operate efficiently and securely.

Explore housing IT services

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Providing the legal sector with secure, reliable, cost-effective IT solutions that harness the latest digital technology.

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Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

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Commercial real estate and flexible space technology

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Wavenet Connected

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Give your customers more with Wavenet wholesale

Provide your customers with more choice for minimal effort with Wavenet wholesale for technology dealers, resellers, or distributors looking to expand their portfolio.

Wholesale partners

Our ESG Mission

At Wavenet, we leverage technology to drive sustainable and responsible business practices. Our ESG mission is to harness the power of IT infrastructure, cloud services, and data-driven innovation to meet environmental, social, and governance (ESG) challenges.

We also aim to help our customers reduce their emissions by utilising technology to address emissions generated across their broader operations. Beyond delivering lower-carbon technology, we focus on solutions like IoT that can significantly reduce emissions across our customers' businesses.

Our long-term ESG vision is to be recognised for delivering tech-driven solutions that reduce carbon footprints, promote inclusivity, and uphold the highest standards of governance – all while empowering our customers to meet their own ESG objectives.

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Trusted Partners

Our exceptional network of partners includes

HPE

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Proudly celebrating success

Customer stories

How businesses have transformed their operations with Wavenet.

NatWest_Group

“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing. It provides us with the capability for uninterrupted and safe operations, crucial for maintaining our service delivery and supporting our students effectively."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

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You’re probably right about your security gaps, here’s how to prove it

Have you carried out your penetration testing yet? Whether the answer is yes or no, it’s vital to ask whether you’re testing the right things - or simply making assumptions.

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What is VAPT? A complete guide to Vulnerability Assessment and Penetration Testing

With cyber threats posing a serious risk to businesses of all sizes, attackers are constantly probing networks, applications, and systems for weaknesses - and unless organisations take proactive steps to identify and remediate those vulnerabilities, costly data breaches are increasingly likely.

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Business continuity software: from compliance tool to strategic advantage

For many organisations, business continuity software still sits in the category of “necessary but non-essential”, a line item justified by regulation or audit, rather than by value. Too often, it’s viewed as an insurance policy that rarely gets used and delivers little measurable return. That perception is understandable. But it’s also fundamentally flawed. After more than three decades working across business continuity, operational resilience, and crisis management, I’ve seen first-hand how organisations behave under pressure. I’ve also worked with a wide range of continuity platforms, some impressive, others far less so. What has become increasingly clear is this: when the right software is implemented well, it materially strengthens an organisation’s ability to withstand disruption. And the larger and more complex the organisation, the greater that advantage becomes. Clarity in the moments that matter most Disruption compresses time and amplifies uncertainty. In those moments, resilience is not about having a document on a shelf, it’s about having absolute clarity on what needs to happen next. When an incident unfolds, leaders and response teams must be able to answer critical questions immediately: What actions need to be taken, and in what order? Who needs to be informed, and what do they need to know? Which services are truly critical and must be prioritised? Where and how will those services be recovered? And if recovery isn’t possible, what is the agreed fallback? Most organisations already hold the answers to these questions, but they’re scattered across spreadsheets, documents, and systems, often owned by different teams and updated at different times. In a crisis, that fragmentation quickly becomes a liability. This is where business continuity software proves its value. At its best, business continuity software does far more than store plans. It helps organisations understand themselves. By capturing and structuring information on critical services, recovery objectives, and the dependencies that underpin them, these platforms provide visibility that simply isn’t achievable through manual approaches alone. Technology, suppliers, facilities, data, and key people can all be mapped in a way that shows not just what’s important, but why it’s important and what it depends on. This insight enables organisations to create clear, actionable response strategies, playbooks, and contact groups that can be relied upon under pressure. It also allows teams to challenge assumptions, identify single points of failure, and uncover hidden risks before an incident exposes them. Many modern platforms also support real-time dependency analysis and data-gap reporting. This makes it possible to visualise upstream and downstream impacts and quickly understand the consequences of disruption. Attempting this level of analysis using spreadsheets or disconnected documents is slow, inefficient, and highly prone to human error, particularly during an incident. A single source of truth, when you need it most Another often overlooked benefit of business continuity software is the ability to act as a central, trusted source of truth. When offices are inaccessible, internal systems are unavailable, or teams are working remotely, continuity information still needs to be accessible. Secure, off-site platforms, typically available via both web browser and mobile, ensure that plans, contacts, and response information remain available even when the organisation itself is under strain. In practice, this accessibility can be the difference between a coordinated response and a reactive scramble. How business continuity software supports resilience Increasingly, business continuity software is being used not just to support response, but to underpin broader operational resilience objectives. Platforms such as Shadow-Planner, for example, are designed to help organisations move beyond static documentation and treat resilience as a living capability. By bringing together critical service identification, dependency mapping, recovery planning, and crisis response within a single environment, such tools help organisations maintain a clear, current view of their operational risk landscape. Used effectively, business continuity software supports better decision-making, clearer accountability, and faster mobilisation during disruption. It reduces reliance on individual knowledge, simplifies complexity, and helps ensure that the right information is available to the right people at the right time. Key takeaways Business continuity software should not be viewed as a compliance artefact or an emergency-only tool. When implemented and maintained properly, it becomes a strategic enabler, one that reduces risk, strengthens preparedness, and supports confident, coordinated action when disruption occurs. In an environment where resilience is increasingly scrutinised by regulators, customers, and boards alike, the real value of these platforms lies not in the software itself, but in the organisational clarity they enable. The right business continuity software doesn’t just help organisations respond to incidents. It helps make them stronger. By embedding resilience into everyday operations, it improves visibility of critical services, keeps plans accurate and actionable, and supports better decision-making. Business continuity becomes part of how the organisation operates, not just something it turns to in a crisis. About the author Colin Jeffs MBCI transitioned into business continuity from IT project management, where resilience was a core requirement of system implementation. He has over 30 years’ experience in business continuity, operational resilience, and crisis management, holding senior leadership roles within major financial institutions in the City of London. Colin now leads Wavenet’s award-winning operational resilience consulting and software division and co-designed the latest version of Shadow-Planner.

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What is XDR? The benefits of managed XDR for cyber security

What does XDR stand for? XDR stands for Extended Detection and Response. It is an integrated cyber security approach designed to deliver comprehensive visibility across an organisation’s entire IT environment.

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What is a Managed SOC? Key benefits and how it protects your business

With cyber security threats evolving at an unprecedented pace - businesses face constant challenges in safeguarding their data and systems. Managed Security Operations Centres (SOCs) offer a solution to these challenges. They provide round-the-clock monitoring and management of security incidents. This service is crucial for businesses aiming to protect their assets.

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Major business benefits of colocation: cost, efficiency, security & continuity

Managing servers and infrastructure can be costly and complex. Colocation services offer a strategic solution.

Company news

Read more company updates

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Wavenet launches CyberGuard Net360

Wavenet, the UK’s most trusted managed service and security provider, has launched CyberGuard Net360, a new service designed to help businesses gain full visibility, security and control across complex network environments.

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Wavenet partners with Zoom to supercharge cx and team collaboration

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce its new strategic partnership with Zoom. This collaboration marks a significant step in Wavenet’s mission to expand its offering in the enterprise collaboration and customer experience (CX) space, empowering organisations to modernise communications, streamline workflows and enhance user experience.

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Wavenet and 8x8 announce "first of its kind" strategic partnership

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce a ground-breaking European strategic partnership with 8x8, a global business communications platform provider. This is among the first partnerships of its kind, setting a new benchmark for enterprise communications and customer experience (CX). The announcement follows Wavenet being named 8x8 EMEA Resell Partner of the Year 2025 and 8x8 EMEA Contact Centre Partner of the Year 2025, recognition of the company’s exceptional expertise, delivery, and customer focus. Through this strategic partnership, Wavenet will deliver the 8x8 Platform for CX portfolio, including 8x8 Voice for Microsoft Teams, 8x8 Unified Communications, 8x8 CPaaS solutions, and 8x8 Contact Centre. With extensive investment in people, infrastructure, and certifications, Wavenet is uniquely positioned to help organisations modernise communications, streamline workflows and deliver AI-powered customer engagement. “This is a world-first partnership and a huge step forward for our customers,” said Barry Ward, Director of Contact Centre, Mobile and Unified Communications solutions at Wavenet. “Working this closely with 8x8 gives us a unique ability to transform how businesses communicate, particularly those upgrading from legacy systems, and wishing to enhance their customer and staff experiences.” “Wavenet’s strong dedication to innovation and customer success makes them a trusted and highly valued partner,” said Emily Masterton, Head of Channel EMEA at 8x8. “We are deeply grateful for our partnership with Wavenet, whose vision and expertise continue to elevate what’s possible for our joint customers. Achieving this strategic status as 8x8’s first partner of this kind highlights their leadership in driving the future of enterprise communications.” Together, Wavenet and 8x8 will deliver intelligent, scalable and secure communications solutions, enabling enterprises to thrive in today’s fast-evolving digital workplace. If you're interested to learn more about how Wavenet and 8x8 work together, you can get more information here.

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