Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success.

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere.

With CSAT consistently above 90%, customers praise our speed, responsiveness, and problem‑solving, proving our team’s agility, professionalism, and commitment to outstanding service.

Proudly celebrating success

What our customers say

How businesses have transformed their operations with Wavenet.

All case studies
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“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

Geographic-numbers

The PSTN switch‑off: is your business ready?

The UK’s traditional phone network is shutting down, and every business must move to digital alternatives before service ends. We help you upgrade smoothly, avoid disruption, and stay fully connected.

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Upgrade before the PSTN switch-off
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Windows 10 end of support

From October 14, 2025 the support for Microsoft Windows 10 has now ended. While your PC will continue to function - this means no more free software updates, technical support, or security patches via Windows Update. If you haven’t yet upgraded to Windows 11, we can still help.

Migrate to Windows 11 now
Building your tomorrow

What we can do for you

Intelligent connectivity
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Unified communications ​& voice
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Cyber security (CyberGuard)
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Business continuity
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Cloud & modern workplace
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Mobile & IoT
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Contact centre
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Finding the right fit

IT solutions for every sector

Industries & Sectors overview
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Public sector

We’re a verified supplier to the public services sector, helping organisations in healthcare, education, and government.

Explore public sector IT services
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Education

Helping schools and Multi-Academy Trusts harness technology’s transformative power to deliver the best possible learning experiences.

Explore education IT services
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Healthcare

Providing healthcare organisations including NHS Trusts and GP Surgeries with secure, reliable IT networks and communication tools.

Explore healthcare IT services
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Housing

We help Housing Associations with their IT networks and cyber security provisions, helping them operate efficiently and securely.

Explore housing IT services
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Legal

Providing the legal sector with secure, reliable, cost-effective IT solutions that harness the latest digital technology.

Explore legal IT services
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Commercial real estate

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Explore real estate IT services
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Financial services

Helping the financial sector maintain and future-proof secure, efficient, and compliant IT operations, to support you through digital transformations.

Explore finance sector IT services
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Manufacturing

Helping the manufacturing sector thrive in a busy, demanding environment by enhancing their IT networks with secure, reliable, cost-effective IT solutions.

Explore manufacturing sector IT services

Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

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Commercial real estate and flexible space technology

We deliver market-leading managed services with unbeatable SLAs to commercial landlords, building operators, and their customers.

Wavenet Connected
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Give your customers more with Wavenet wholesale

Provide your customers with more choice for minimal effort with Wavenet wholesale for technology dealers, resellers, or distributors looking to expand their portfolio.

Wholesale partners
Trusted Partners

Our exceptional network of partners

We deliver the ideal solutions for every scenario by expertly combining the best offerings from all the leading vendors.

All partners
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Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

All resources
cyber security Q&A

Cyber security in action: key questions and expert insights

What keeps security leaders awake at night? This Q&A answers the most common and most critical cyber security questions raised in our Cyber Security in Action webinar. It delivers clear, expert advice on preventing the attacks that cause the greatest disruption, helping organisations turn complexity into confident, informed action.

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3 ways retailers can reduce downtime with retail connectivity

Downtime is more than a technical inconvenience in retail. When systems go offline, sales stop, queues build, staff become frustrated, and customers lose confidence in the brand. From card payments failing at the till to stock systems not updating in real time, even short periods of disruption can have an outsized impact on revenue and customer experience.

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ransomware

Top ransomware protection tips for everyone

Secure your personal data We are all personally, ransomware targets, so we're taking the time to offer some top tips, that each and every one of us can follow to protect our personal data from a ransomware attack. Imagine turning on your computer to find a startling message: all your files - family photos, tax documents, everything - are locked. You cannot open a single one. To get them back, a stranger on the internet is demanding hundreds of pounds. This isn’t a scene from a movie; it’s a real and increasingly common threat called ransomware.

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SD-WAN benefits for education: enhance school, college and university networks

Online learning platforms, cloud-based applications, virtual classrooms, and bandwidth-heavy multimedia resources have become essential to modern education. As these demands grow, many institutions are turning to SD‑WAN (Software-Defined Wide Area Networking) to support their digital transformation.

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Best IT support for schools: enhance education

The right IT support services help schools and colleges operate smoothly, prevent downtime, and enhance the overall learning experience. This guide breaks down the most effective IT solutions for educational institutions and explains how to choose the right IT partner. Why IT support is essential in modern education Schools and colleges depend on technologies such as cloud platforms, WiFi networks, learning management systems (LMS), and safeguarding tools. Without strong IT support, everyday learning can easily be disrupted. High‑quality IT support ensures: Consistent uptime for learning platforms Secure protection for student and staff data Smooth operation of classroom hardware Reliable connectivity across campus A strategic roadmap for future IT improvements Top IT support services for schools and colleges 1. Managed IT support Managed IT support gives schools access to a fully equipped technical team without needing an in‑house department. Typical features include: 24/7 help desk Device and server management Cyber security monitoring Backup and disaster recovery Software updates and patch management This approach reduces costs, increases system reliability, and frees educators to focus on learning—not technical issues. 2. Student technology support Students rely on devices and online platforms every day. Student tech support ensures they can access lessons without interruption. Common services include: Device troubleshooting (laptops, tablets, Chromebooks) Login and password resets Connectivity support Assistance with online learning platforms Safety filtering guidance This support is especially vital in hybrid or remote learning environments. 3. Classroom technology solutions Modern classrooms need fully supported and integrated digital tools. Classroom IT solutions typically include: Interactive whiteboards Projectors and AV systems Classroom management software WiFi optimisation Digital collaboration tools These technologies make lessons more engaging and interactive. 4. Microsoft education support Microsoft remains one of the most widely used platforms in schools. Supporting these tools effectively helps ensure seamless digital learning. Key areas include: Office 365 management Teams for Education Intune device management Azure cloud services Identity and access management 5. Microsoft education training Empower your teaching and facilitate innovative learning for your students with Microsoft education training. Key areas include: Microsoft 365 Education Tools Training Microsoft's Showcase School Programme How to choose the right IT support provider When evaluating IT support services, schools should consider: Budget and funding constraints Current IT infrastructure Scalability needs Security and compliance requirements Provider’s education-sector experience Availability of both remote and on‑site support Choosing a specialist with education experience ensures better safeguarding compliance, user-friendly solutions, and long‑term value. The benefits of outsourcing IT support Practical and operational benefits More schools now outsource IT due to benefits in security, performance, management and cost: Lower long‑term costs Access to specialist expertise Faster response and issue resolution Stronger cyber protection A strategic, future-proof technology plan Learning benefits Technology is enabling and facilitating better learning experiences and outcomes, empowering teachers, increasing pupil engagement and enriching the classroom experience: Personalised learning paths Instant access to learning resources Better collaboration among students Support for SEND and diverse learning needs Preparation for a digital workforce Schools that invest wisely in IT create stronger educational outcomes. The growing demand for IT skills in education As digital transformation accelerates, technology is playing a key role in enhancing learning and schools increasingly require IT professionals skilled in: Networking Cyber security Cloud infrastructure EdTech implementation Support and troubleshooting Online IT certification programmes are helping build the next generation of education‑sector IT specialists. Wavenet: A trusted IT partner for UK schools and the public sector For educational institutions seeking a reliable and experienced IT services provider, We are one of the UK’s leading education technology specialists. With over 30 years of experience delivering designed‑for‑schools solutions, we supports more than 4,000 education establishments nationwide across cloud platforms, cyber security, communications, safeguarding, and network services. We provide ICT services, broadband, WiFi, audio‑visual systems, remote support, and fully managed IT services - all delivered by DBS‑checked staff and supported with clear, transparent SLAs. By partnering with us, schools gain access to expert guidance, best‑practice ICT strategy, robust cybersecurity, and a long‑term technology roadmap - helping them create a connected, secure, and future‑ready educational environment.

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managed security services provider

What is a Managed Security Services Provider (MSSP)?

Managed Security Service Providers (MSSPs) offer outsourced monitoring, management, and protection of an organisation’s security infrastructure. Their services typically include managed threat detection, continuous security monitoring, incident response, and vulnerability management. By partnering with an MSSP, businesses can leverage specialist expertise and advanced technologies to safeguard their digital assets more effectively.

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Company news

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Wavenet partners with Smarsh to provide elevated call recording services

Wavenet has announced its new strategic partnership with Smarsh, the global leader in communications intelligence. As one of the UK's most trusted managed services and security providers, this collaboration marks a significant step in Wavenet's mission to expand its offering in this space, empowering organisations to modernise call recording using AI and other features to enhance user experience.

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Wavenet launches CyberGuard Net360

Wavenet, the UK’s most trusted managed service and security provider, has launched CyberGuard Net360, a new service designed to help businesses gain full visibility, security and control across complex network environments.

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Wavenet partners with Zoom to supercharge cx and team collaboration

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce its new strategic partnership with Zoom. This collaboration marks a significant step in Wavenet’s mission to expand its offering in the enterprise collaboration and customer experience (CX) space, empowering organisations to modernise communications, streamline workflows and enhance user experience.

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