Financial services

IT support & services for the financial sector

Helping the financial sector maintain high-performing, resilient and compliant IT operations. 

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Cost-effective, reliable, expert IT solutions to meet financial sector needs.

We have over 20 years’ experience in supporting the financial sector with tailored IT solutions. We help transform legacy infrastructure into scalable, secure network solutions that harness digital technology to increase productivity and enhance daily operations.

We have extensive experience supporting banks, building societies, lenders, wealth management firms, insurance providers, and fintech organisations across the UK. Our solutions help financial services businesses enhance customer experiences, strengthen security and compliance, modernise legacy systems, and build the digital foundations needed for sustainable growth.

Our expert team helps organisations transition away from outdated infrastructure and implement robust, scalable networks capable of supporting current requirements and future innovation. We understand the challenges facing financial services organisations, from regulatory compliance and cyber security to operational resilience and customer expectations, enabling us to provide a complete technology and communications solution tailored to your needs.

  • Enhanced data protection and cyber security
  • Extensive financial services technology expertise
  • ISO 27001 accredited IT partner
  • Leading NPS scores and Trustpilot reviews
  • Award-winning technology provider
  • Bespoke, cost-effective solutions

Find out how we can help your organisation improve security, modernise infrastructure, enhance customer experiences, and achieve its digital transformation goals. Contact our team of experts today on 0333 234 0011 or use the form opposite to request a quote.

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Financial businesses we support
Oakley capital
Natwest
Santander
Aviva
GRP
our solutions

IT solutions for the financial sector

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Cloud

Connectivity is a key driver of innovation in the financial sector. Cloud-based technologies help organisations improve customer outcomes, streamline operations, and manage sensitive data with greater security and efficiency.

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Networks

A robust network infrastructure is essential for efficient operations and communication across the financial sector. As financial institutions expand their digital services, scalable and resilient networks help support growth, enhance customer experiences, and minimise operational disruption.

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Cyber Security

The financial sector's digital transformation has increased reliance on technology, making cyber security more critical than ever. Financial institutions must protect sensitive customer data, mitigate evolving cyber threats, and safeguard digital assets while meeting increasingly complex regulatory requirements.

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Contact Centre

As more financial services move online, organisations must ensure digital accessibility for all customers. Inclusive communication channels help improve engagement, enhance customer experiences, and support greater financial inclusion.

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Read how we help financial services organisations enhance communications, connectivity, and operational efficiency.

All resources
Cloud transformation for financial services
Cloud transformation for financial services: moving beyond legacy infrastructure

Most financial services firms didn't choose their current IT infrastructure so much as grow into it. Systems get added, data centres age and a setup that once worked perfectly well starts to demand more time just to keep it running. That time comes at a cost: every hour your IT team spends patching, maintaining or firefighting is an hour not spent on the digital services your customers now expect as standard.

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Business continuity for financial services
Business continuity for financial services: why backup and recovery matter more than ever

Financial services firms hold some of the most sensitive data any organisation manages: account details, transaction histories, personal and financial records that customers trust you to protect. Your customers also expect multi-channel, real-time access to their money and information, around the clock. When something goes wrong with the systems behind that, whether it's a hardware failure, a cyber incident or something as ordinary as a failed upgrade, the gap between a well-tested recovery plan and an untested one becomes very visible, very quickly.

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Elevate your customers' financial experience with the Cloud

Building more meaningful personal relationships with customers could help banks boost their revenue by up to 20%1. By moving your contact centre to the Cloud, you will have access to the tools you need to provide more human experiences that not only meet customer expectations but exceed them – leading to a positive impact on your business.

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How to ensure your business is DORA compliant

Financial services organisations experienced three times the number of cyber security breaches in 2023 than in 2022.

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What our customers say

"When we took the decision to outsource, we spoke to a number of potential suppliers, but Wavenet stood out from the start with their professionalism, knowledge and vision. This, and more, has been borne out in the years we’ve been working with them. The platform is stable, secure, reliable and performant, while the people are experienced, knowledgeable and good to work with. As we start to look at our next generation platform, Wavenet’s vision, expertise and commitment remains outstanding."
Soimon Tombs - MD
Monahans

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"The onboarding process was seamless, and the team's proactive approach to threat detection and response has already added measurable value to our security posture. Wavenet’s expertise, responsiveness, and commitment to excellence have exceeded our expectations, and we’re confident it’ll continue to be a strategic asset in safeguarding our operations."
Matthew Froggatt - Director of Technology Infrastructure and Architecture
Secure Trust Bank

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“The project went well, from scoping through to negotiation and delivery. We are looking forward to working with Wavenet on additional services in the future and continuing to build a partnership with Wavenet which will enable us to consolidate our IT spend down to fewer more strategic suppliers.”
Matthew Froggatt - Director of Technology Infrastructure and Architecture
Secure Trust Bank

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"Wavenet’s backup solution has enhanced the way we manage and monitor our IT backup & recovery strategy on an everyday basis. We involved members of our IT specialist and architecture teams who worked closely with Wavenet support teams from the entire backup/recovery design, development, and implementation phases through to validation."
Lak Singh - Database Administration Manager, IT Services and Solutions
West Bromwich Building Society

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"Following initial technical discovery meetings and subsequent workshops, it became clear to Wavenet that West Brom had some very specific requirements which in many respects did not align to a standard cloud-based backup service offering. Primarily, the need to keep all elements of the solution secure within the society’s existing private dual data centre environment with the assurance that no data would leave West Brom’s secure network. These requirements inspired a bespoke, scalable solution design which is fundamentally underpinned by a dedicated resilient architecture and Veeam’s extremely broad suite of backup and availability features."
Mark Wilson - Business Continuity Solutions Architect
West Bromwich Building Society

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"Wavenet are now our trusted partner delivering our core network, help desk support, mobile and data services and, importantly, security services. I use the term 'trusted partner' because that's what the Wavenet team are. They work with us, listen, advise and challenge our thought processes. I see their team as part of our team."
Richard White - CIO
Larking Gowen

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Case studies

Discover how we've helped financial institutions enhance customer experiences, streamline operations, strengthen regulatory compliance, and accelerate digital transformation.

 

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JCB Finance

Evergreen and modern IT infrastructure upgrade brings flexibility, scalability and resilience.

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WestBrom-705x503

West Bromwich Building Society

Business continuity solution results in robust and compliant data protection.

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Global Bank

Global Bank

Quick turnaround on business continuity for global bank's trading operations. 

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Secure Trust Bank

Secure Trust Bank

Cyber security partnership with 24/7 managed XDR service

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Larking Gowen transformed it's IT infrastructure with secure cloud and expert support

Richard White, CIO at Larking Gowen shared his experience of working with Wavenet.

 

 

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