Government and local authorities

Secure IT support & solutions for government and local authorities

We help government and local authorities strengthen their IT infrastructure and cyber security, enabling secure, efficient operations, supporting digital transformation, and improving the delivery of public services.

Find your solution

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A trusted technology partner

We've been supporting government and local authorities for over 20 years, delivering secure network, cloud, and cyber security solutions that help streamline operations, improve efficiency, and protect sensitive data.

Our experienced team help modernise legacy infrastructure and implement cost-effective technology solutions aligned with operational requirements, security standards, and budget constraints. We understand unique challenges from increasing cyber threats and compliance requirements to growing demand for digital services. Our tailored solutions enable organisations to embrace digital transformation, improve service delivery, and build resilient, future-ready IT environments.

Why choose us?

Enhanced data protection and cyber security
Extensive public sector expertise
ISO 27001 accredited IT partner
Industry-leading customer satisfaction and reviews
Award-winning technology provider
Tailored, cost-effective solutions
Proven experience supporting digital transformation initiatives

Find out what advice we can provide and the problems we can fix across our range of expertise? Contact us on 0333 234 0011 or use the contact form to discuss your requirements and request a quotation.

Request a quote

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Our solutions

IT solutions for local government

Connectivity image

Connectivity underpins the delivery of modern public services, helping local authorities to improve citizen engagement, enhance operational efficiency and embrace digital innovation. From supporting hybrid working and cloud adoption to enabling secure data access and collaboration, robust connectivity provides the foundation for delivering reliable, responsive services to communities.

Networks government image

A robust network infrastructure is essential for efficient operations, secure communication, and effective service delivery across government and local authorities. As digital services continue to evolve, scalable and resilient networks provide the foundation for modernisation, enabling organisations to improve citizen experiences, support workforce productivity, and minimise operational disruption.

Cyber security housing

In an increasingly complex threat landscape, organisations must safeguard their systems, data and users against evolving cyber risks. A robust cybersecurity approach combines continuous monitoring, threat detection, vulnerability assessment, and rapid incident response to minimise exposure and strengthen resilience. By leveraging services such as SOC, MDR and penetration testing, businesses can stay ahead of emerging threats while supporting compliance, operational continuity and customer trust.

Contact Centre Housing

As local authorities adopt digital-first services, some residents risk exclusion due to limited access to technology, digital skills gaps, or accessibility challenges. To ensure no one is left behind, councils must provide inclusive communication channels that enable all residents to access support, report issues, and engage with services easily.

Discover how we help councils and public sector bodies improve communications and connectivity.

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Transforming local government operations with smarter buildings

As a local government body, you have an important role to play in providing support and stability for your communities. This remit extends beyond the services you provide to the wider community, to include the physical spaces from which you operate. Town halls, libraries, local services and public spaces can all benefit from robust infrastructure to support the needs of operational employees and residents alike. However, the funding gap means your use of budgets to effectively meet the needs of your community, including sustainability, data security and safety objectives, is under scrutiny.

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10 ways Microsoft 365 Management can enhance local government services

Maximise digital services efficiency and security to impact local communities with Microsoft 365

What our customers say

"Our ICT Strategy, which details ICT as a key enabler to transform the organisation, deliver new technologies to Manchester’s residents and act as the vanguard to the digital revolution in Manchester."

Bob Brown - CEI
Manchester City Council

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"One of the most successful projects we have done. We have a huge project team, and this is by far the biggest project. 5,000 users and 2 contact centres all up and running in less than a year is incredible. "It isn’t just the configuration and the deployment; it is also the adoption of the end users. We have gone from not having a solution to now having a great one for all our people who are using it well, every day. Our work processes have been optimised and the senior management team is very happy with the capabilities. We would recommend Wavenet and the solution wholeheartedly."

David Johnstone - ICT Technical Operations
The Highland Council

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"This solution has been game-changing. As a Contact Manager, I want to see the full picture of the day with engaging dashboards without having to drill into the data. I can quickly glance and make decisions. Call quality is no longer an issue, and reporting and drilling into insightful data is incredibly valuable. Having worked in the service centre since 2006 and experienced many call handling technologies and CRM systems, this one stands out as exceptional compared to the others."

Kelly MacKay - Custumer & Registrations Officer
The Highland Council

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"I can certainly recommend Wavenet - with glowing praise. Everybody that I have dealt with on the contract have been brilliant and very supportive - knowledgeable as well. It is just a nice partnership that we do have. I would certainly recommend them."

Martin Turner - Service Delivery Manager
Health and Safety Executive

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"I can certainly recommend Wavenet - with glowing praise. Everybody that I have dealt with on the contract have been brilliant and very supportive - knowledgeable as well. It is just a nice partnership that we do have. I would certainly recommend them."

Martin Turner - Service Delivery Manager
Health and Safety Executive

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"Now that we've successfully delivered Zoom extremely smoothly, I want to sincerely thank each of you for the hard work, expertise, and commitment that you have brought to this project."

Huseyin Senik - Deputy Head of Customer Service
Royal Borough of Greenwich

"This was a major undertaking at the outset, especially with the aggressive timeline. Its success is a direct result of everyone's collaboration, professionalism, and willingness to go the extra mile."

Huseyin Senik - Deputy Head of Customer Service
Royal Borough of Greenwich

"From planning and design through to the implementation, testing, and go-live support, every stage was handled with exceptional focus and care."

Huseyin Senik - Deputy Head of Customer Service
Royal Borough of Greenwich

"The new system positions us well for the future. It will deliver long-term benefits for the organisation and give us greater flexibility to meet the coming challenges head-on. Most importantly, it provides a solid foundation that will support out team and customers for years to come."

Huseyin Senik - Deputy Head of Customer Care
Royal Borough of Greenwich

"I take great pride in what we've accomplished. Successfully delivering a project of this scale is no small feat."

Huseyin Senik - Deputy Head of Customer Service
Royal Borough of Greenwich

Case studies

Learn how we help government and local authority organisations improve service delivery, enhance community engagement, and accelerate digital transformation.

Manchester City Council

Manchester City Council

Fast, reliable, user-friendly WiFi delivers "digital inclusiveness" to citizens of Manchester

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The Highland Council

cloud solution modernises services for enhanced community and business experience

DVLA

Driver and Vehicle Licensing Agency

Optimised customer experience, cost savings and leveraged insights for continuous improvement

Discover how we helped HSE modernise its infrastructure and enhance service desk performance

Neil Clarke, Head of IT Operations and Security at Platform Housing Group, shares his experience of working with Wavenet.

Find out what advice we can provide and the problems we can fix across our range of expertise.