Wavenet delivers next-gen cloud solutions in partnership with Faptic Technology

28/05/25 Wavenet
Wavenet Faptic Technology

Wavenet, the UK’s most trusted managed service and security provider, is thrilled to announce its partnership with Faptic Technology. This collaboration represents a significant step forward in Wavenet’s mission to deliver innovative, scalable, and future-ready solutions for businesses navigating the complexities of digital evolution.

Empowering transformation

With today’s ever-changing landscape, businesses require agile and robust solutions to maintain their competitive edge. Wavenet has launched OnDemand - a flexible and scalable cloud solution designed to support businesses at any stage of their transformation journey.

Seamless collaboration

By partnering with Faptic, Wavenet’s OnDemand solution now allows customers to gain access to dedicated technical squads that address every facet of cloud, data and application transformation, specifically:

  • The “change squad”, which specialises in infrastructure, data and application modernisation to align with future demands.
  • The “run squad”, which delivers proactive support through site reliability engineering (SRE) to ensure uninterrupted operations.

By leading this partnership, Wavenet is committed to delivering secure, high-performing, and scalable solutions tailored to its customers’ evolving business needs.

Driving innovation and results

Wavenet and Faptic share a commitment to fostering innovation and achieving tangible business outcomes that drive impactful results. Wavenet aims to empower organisations with the tools, expertise, and guidance needed to thrive in an era defined by rapid technological advancement.

“Our partnership with Faptic enables us to work with customers to drive innovation and meet their growing skills and capacity demands. With OnDemand, we’re not just providing cloud solutions - we’re delivering value-based outcomes that drive long-term success for businesses.”

- Chris Talliss, Head of Cloud at Wavenet

Wavenet, Faptic Technology

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