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Contact Centre Wavenet named Mitel Healthcare Partner of the Year and recognised as a Mitel 2026 Healthcare & Contact Centre Specialisation Partner

Wavenet has been recognised by Mitel as a 2026 Healthcare Specialisation Partner and Contact Centre Specialisation Partner, and was also named Mitel's Healthcare Partner of the Year at the company's Executive Partner Summit on 11 June 2026. Together, these recognitions highlight Wavenet's expertise in delivering communications and engagement solutions for organisations operating in demanding customer and service environments. Mitel announced its 2026 specialisation partners as part of its global partner recognition programme. Mitel says its specialisations recognise partners that have developed repeatable expertise in specific industries and solution areas, supported by strong performance, certifications, technical capability and customer success. Wavenet is listed in both the Healthcare and Contact Centre categories. According to Mitel, Healthcare specialisation partners deliver secure, reliable communication solutions that support care teams, improve coordination and enhance patient outcomes, while Contact Centre specialisation partners help organisations transform customer interactions through flexible engagement solutions. Barry Ward, Director of Product & Strategy at Wavenet, said: “We believe the greatest value for customers comes from combining the right products, technologies and expertise to create solutions that genuinely fit their needs. This recognition matters because it provides clear evidence that we are delivering on that promise.” Stuart Aldridge, Head of UK, Ireland & South Africa at Mitel, said: “This achievement reflects Wavenet’s continued investment in building deep expertise, delivering strong customer outcomes, and meeting the rigorous requirements of our Specialisation Program. “Wavenet’s commitment to excellence sets it apart in the market, and we’re proud to recognise its success.” Read Mitel’s full announcement here: Mitel Celebrates Partner Excellence and Expertise in the UK

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Wavenet Wavenet appoints new director of mobile to drive next phase of growth

Wavenet, one of the UK’s most trusted managed services and security providers, is proud to announce the appointment of David Hayward as Director of Mobile, reinforcing its ambition to accelerate growth across its mobile and IoT portfolio.

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Wavenet Wavenet's Chapter One volunteers share their stories

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Wavenet Wavenet partners with Smarsh to provide elevated call recording services

Wavenet has announced its new strategic partnership with Smarsh, the global leader in communications intelligence. As one of the UK's most trusted managed services and security providers, this collaboration marks a significant step in Wavenet's mission to expand its offering in this space, empowering organisations to modernise call recording using AI and other features to enhance user experience.

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Wavenet Wavenet launches CyberGuard Net360

Wavenet, the UK’s most trusted managed service and security provider, has launched CyberGuard Net360, a new service designed to help businesses gain full visibility, security and control across complex network environments.

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Wavenet Wavenet partners with Zoom to supercharge cx and team collaboration

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce its new strategic partnership with Zoom. This collaboration marks a significant step in Wavenet’s mission to expand its offering in the enterprise collaboration and customer experience (CX) space, empowering organisations to modernise communications, streamline workflows and enhance user experience.

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Wavenet Wavenet delivers next-gen cloud solutions in partnership with Faptic Technology

Wavenet, the UK’s most trusted managed service and security provider, is thrilled to announce its partnership with Faptic Technology. This collaboration represents a significant step forward in Wavenet’s mission to deliver innovative, scalable, and future-ready solutions for businesses navigating the complexities of digital evolution.

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