There's more to the PSTN switch-off than meets the eye

16/07/25 Wavenet
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What is the PSTN switch-off?

The impending PSTN (Public Switched Telephone Network) switch-off isn’t just about replacing traditional lines. It’s a seismic shift that impacts far more than most realise – and if you’re not prepared, it could cost your business dearly.  

Most companies are aware that traditional analogue lines and ISDN systems for calls and broadband are being phased out by January 2027. But what many don’t see is the vast ripple effect of this transition – touching everything from lifts to life-critical systems, cash machines, and even traffic lights.  

What does the PSTN switch-off mean in simple terms? 

When it comes to the PSTN switch-off, it’s easy to think that it is just about phone lines. But the truth is, it’s much more complex. Here is what’s at stake:  

  • Life-saving systems: fire alarms, major medical and safety devices, emergency alarms in care homes, emergency pendants, telemetry services monitoring boiler rooms, dams, sluice gates, and substations. 
  • Public infrastructure: traffic lights, bus stops, speed cameras, and traffic management systems. 
  • Business-critical devices: PDQ and payment terminals, ATMS, CCTV, video surveillance, door entry, security systems, and remote access points. 
  • Transport & emergency services: roadside AA/RAC recovery alerts and devices, and emergency phone lines in hazardous environments.  
  • Telecommunications & internet: leased lines, private networking facilities, dial-up lines, broadband DSL services, and international leased lines.  
  • Community & public services: emergency teams and vehicles, payphones, modems, industrial control, public alerts, and more. 

If every one of these vital systems suddenly loses connectivity – chaos, downtime, and danger could follow.  

The possible business impact of the PSTN switch-off could be financial losses, public safety risks and erosion of customer trust.  

The PSTN switch-off is a vital business resilience issue – the time to act is now 

Unlike many providers who may focus on the obvious, we see what others miss. Our team dives beneath the surface, examining your entire network ecosystem to identify what’s at risk when the PSTN switches off.  

We have mapped out the hidden web of critical systems that rely on legacy infrastructure – and yes, we’ve prepared solutions for each one. Check out our iceberg infographic to see a quick glance of the PSTN switch-off picture.  

The switch-off is just the tip of the iceberg. Without planning, your operations could face catastrophic disruption. Don’t let your business be caught unaware.  

Reach out today for an in-depth assessment, and explore solutions tailored to your critical systems. 

Because when it comes to the PSTN switch-off, we see beyond the iceberg – and help your business stay afloat.  

 

Download the iceberg infographic here

Unified Communications & Voice, PSTN, Blogs, Switch-off

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