Posts by Wavenet

Discover how to reduce MTTR, manual effort, and compliance risks in one platform. Wavenet and NetBrain experts came together for a practical, data-driven webinar exploring the hidden costs of managing modern networks. We showed how proactive automation across visibility, troubleshooting, and compliance workflows drastically reduces downtime, manual effort, and risk.

We help healthcare providers revolutionise patient care through digital transformation and cloud contact centre technology. By combining our expertise with Five9’s market-leading platform, we enable hospitals, clinics, and health systems to deliver faster, more personalised, and more accessible care. This comprehensive guide explains how to: Break down data and operational silos Integrate digital and in-person patient journeys Enable secure self-service portals and chatbots Deliver seamless omnichannel engagement across voice, email, SMS, and video We empower healthcare organisations to unlock underused data, improve clinical team productivity, and meet rising patient expectations — all while enhancing outcomes, lowering costs, and creating connected care experiences that stand out in today’s competitive healthcare market.

Universities across the UK are already preparing for the crucial Clearing period - a time to connect with prospective students and ensure every remaining course place is filled. For students, it’s a vital second chance to achieve their ambitions, and for universities, it’s a key opportunity to showcase their strengths.

Cyber security is no longer an optional investment for UK businesses - it’s a necessity. With the growing number of cyber threats targeting organisations of all sizes, safe-guarding sensitive data and ensuring compliance has never been more important. One of the most effective ways to demonstrate your cyber resilience is by achieving Cyber Essentials certification.

A step-by-step guide to adopting enterprise network automation and how business leaders can move from manual fixes to automated stability.

In today’s fast-moving digital landscape, businesses rely heavily on technology to remain competitive, efficient, and secure. But managing IT infrastructure in-house can be complex, costly, and time-consuming. That’s where a Managed Service Provider (MSP) comes in.

For years, the cloud was seen as the answer to digital transformation. It promised scale and simplicity but often led to complexity and unclear results. The truth? Cloud doesn’t create value, outcomes do. That’s why we’ve launched our new Cloud, Data & Apps strategy. Instead of tech-first conversations, this approach focuses on outcome-led transformation, ensuring every step ties directly to customer goals. We’ve worked with our customers to map the stages of their digital evolution and adopt an outcome-led approach that ensures we have the right conversations with our customers and deliver the right services and support, at the right time. It means we can be specific and deliberate about our advice and our execution. Here’s how it works… 1. STARTING OUT “We’re thinking about change” OUR SOLUTION ▼ How we help customers starting out: We can identify the value for you We bring in subject matter experts, allowing you to focus on your core business We will find the tech way to solve the problem and be your expert advisors ADVISORY SERVICE Assessment solutions: Technology assessment Vision, modernisation & migration readiness assessment Data discovery & strategy assessment 2. PLANNING “We know what we're going to do, we just need to do it” OUR SOLUTION ▼ How we help customers with a plan: We will work with you to help write the business case We bring experience of doing this for thousands of customers, you don't need to do it alone. Instead, you will be partnering with an expert ADVISORY SERVICE Workshop solutions: Modern infrastructure design Data profiling Data platform design AI/ML use-case identification & design 3. MOBILISING “Let's go...” OUR SOLUTION ▼ How we help customers to mobilise: If you can't do it on your own, we will support you or do it for you (any tech stack etc.) We can deliver meaningful change with our highly customisable, commercially flexible delivery method - OnDemand PROFESSIONAL SERVICES, MANAGED SERVICES AND ONDEMAND OnDemand Change Squad Landing zone & cloud fundamentals Infractructure build Pipeline automation Data platform deployments AI/ML deployment & pipelining 4. OPERATING “Its in, does it work as we said it would?” OUR SOLUTION ▼ How we help customers to operate: Focus on your business, let us run it for you, or partner with you to run it together We can provide end-to-end management, either through a structured Managed Service or with the flexibility of our tailored OnDemand offering PROFESSIONAL SERVICES, MANAGED SERVICES AND ONDEMAND OnDemand Run Squad Operational support SRE powered operational resilience Support to extend across full technology portfolio 5. OPTIMISING “Can we make it better?” OUR SOLUTION ▼ How we help customers optimise: Your agility is our reputation, let's optimise with your best interests at heart Optimisation opportunities can be activated quickly and easily, delivering rapid time-to-value through OnDemand PROFESSIONAL SERVICES, MANAGED SERVICES AND ONDEMAND OnDemand Quantum for Azure remediation (FinOps) Aligned to the Cyber Assessment Framework Infrastructure as Code optimisation

Transforming healthcare with smarter, connected care Healthcare today faces extraordinary pressures, but also unprecedented opportunities. Patients want quick, convenient, and personalised interactions, while providers face rising demand, workforce shortages, tighter budgets, and escalating cyber risks. These challenges are real, but they don’t have to define the future of care. Read on to see how we help healthcare organisations turn these challenges into opportunities, and how our communication tools are helping healthcare providers to deliver seamless, patient-centred experiences.

The ultimate guide to Windows 10 end of support: what you need to know and how to prepare