Posts by Wavenet

Modern contact centre solutions are transforming the way businesses communicate with their customers. In this short video, Tom Harris explains the core features and benefits of today's advanced contact centre technology:

Thinking about migrating to the cloud? Cyber Security Specialist, Tom Harris, shares three key considerations every business leader needs to know before making the move:

Picture waking up to headlines revealing your business has been targeted by a sophisticated cyber-attack. This recent harsh reality, of stolen customer data and significant operational disruption, faced by UK retail giants Marks & Spencer and Co-op, has exposed the extreme vulnerability of retail cyber security.

A single email. One unaware employee. Complete corporate compromise. In this eye-opening cyber security scenario, we demonstrate how a single hacker can infiltrate a major financial institution using nothing more than social engineering and a simple phishing attack. This highlights the critical importance of employee cyber awareness - something even the most well-defended enterprises often overlook.

Looking to boost productivity with smarter IT? Cyber Security Specialist, Tom Harris, breaks down how custom IT solutions can unlock real operational gains for your business - from improved efficiency and scalability to stronger security and compliance.

When considering whether to backup or replicate to protect your data, there’s a lot to consider. Your business creates and uses a lot of data. If you were to experience any form of disruption that impacts your data or access to it, you need to know where to focus your resources to enable you to resume operations as swiftly as possible. Your main options are backup or replication. So which do you choose, and why?

For longevity and success, organisations need to be resilient and prepared for anything, to respond quickly if an interruption occurs. Yet, many businesses fall prey to common misconceptions surrounding business continuity that can jeopardise their success. Our team of industry-leading business continuity specialists has identified and addressed the top five myths that are misleading and potentially harmful to your organisation’s readiness for unforeseen challenges.

We've just earned a new Microsoft Solutions Partner Designation - here's what it means for you

The public sector faces unique cyber security challenges due to its responsibility for safeguarding vast amounts of sensitive information. Government agencies and public institutions are prime targets for cyberattacks, which can disrupt services and undermine public trust.