Posts by Wavenet

Online learning platforms, cloud-based applications, virtual classrooms, and bandwidth-heavy multimedia resources have become essential to modern education. As these demands grow, many institutions are turning to SD‑WAN (Software-Defined Wide Area Networking) to support their digital transformation.

The right IT support services help schools and colleges operate smoothly, prevent downtime, and enhance the overall learning experience. This guide breaks down the most effective IT solutions for educational institutions and explains how to choose the right IT partner. Why IT support is essential in modern education Schools and colleges depend on technologies such as cloud platforms, WiFi networks, learning management systems (LMS), and safeguarding tools. Without strong IT support, everyday learning can easily be disrupted. High‑quality IT support ensures: Consistent uptime for learning platforms Secure protection for student and staff data Smooth operation of classroom hardware Reliable connectivity across campus A strategic roadmap for future IT improvements Top IT support services for schools and colleges 1. Managed IT support Managed IT support gives schools access to a fully equipped technical team without needing an in‑house department. Typical features include: 24/7 help desk Device and server management Cyber security monitoring Backup and disaster recovery Software updates and patch management This approach reduces costs, increases system reliability, and frees educators to focus on learning—not technical issues. 2. Student technology support Students rely on devices and online platforms every day. Student tech support ensures they can access lessons without interruption. Common services include: Device troubleshooting (laptops, tablets, Chromebooks) Login and password resets Connectivity support Assistance with online learning platforms Safety filtering guidance This support is especially vital in hybrid or remote learning environments. 3. Classroom technology solutions Modern classrooms need fully supported and integrated digital tools. Classroom IT solutions typically include: Interactive whiteboards Projectors and AV systems Classroom management software WiFi optimisation Digital collaboration tools These technologies make lessons more engaging and interactive. 4. Microsoft education support Microsoft remains one of the most widely used platforms in schools. Supporting these tools effectively helps ensure seamless digital learning. Key areas include: Office 365 management Teams for Education Intune device management Azure cloud services Identity and access management 5. Microsoft education training Empower your teaching and facilitate innovative learning for your students with Microsoft education training. Key areas include: Microsoft 365 Education Tools Training Microsoft's Showcase School Programme How to choose the right IT support provider When evaluating IT support services, schools should consider: Budget and funding constraints Current IT infrastructure Scalability needs Security and compliance requirements Provider’s education-sector experience Availability of both remote and on‑site support Choosing a specialist with education experience ensures better safeguarding compliance, user-friendly solutions, and long‑term value. The benefits of outsourcing IT support Practical and operational benefits More schools now outsource IT due to benefits in security, performance, management and cost: Lower long‑term costs Access to specialist expertise Faster response and issue resolution Stronger cyber protection A strategic, future-proof technology plan Learning benefits Technology is enabling and facilitating better learning experiences and outcomes, empowering teachers, increasing pupil engagement and enriching the classroom experience: Personalised learning paths Instant access to learning resources Better collaboration among students Support for SEND and diverse learning needs Preparation for a digital workforce Schools that invest wisely in IT create stronger educational outcomes. The growing demand for IT skills in education As digital transformation accelerates, technology is playing a key role in enhancing learning and schools increasingly require IT professionals skilled in: Networking Cyber security Cloud infrastructure EdTech implementation Support and troubleshooting Online IT certification programmes are helping build the next generation of education‑sector IT specialists. Wavenet: A trusted IT partner for UK schools and the public sector For educational institutions seeking a reliable and experienced IT services provider, We are one of the UK’s leading education technology specialists. With over 30 years of experience delivering designed‑for‑schools solutions, we supports more than 4,000 education establishments nationwide across cloud platforms, cyber security, communications, safeguarding, and network services. We provide ICT services, broadband, WiFi, audio‑visual systems, remote support, and fully managed IT services - all delivered by DBS‑checked staff and supported with clear, transparent SLAs. By partnering with us, schools gain access to expert guidance, best‑practice ICT strategy, robust cybersecurity, and a long‑term technology roadmap - helping them create a connected, secure, and future‑ready educational environment. Discover how managed IT can transform learning More in IT services for education Talk to us

Managed Security Service Providers (MSSPs) offer outsourced monitoring, management, and protection of an organisation’s security infrastructure. Their services typically include managed threat detection, continuous security monitoring, incident response, and vulnerability management. By partnering with an MSSP, businesses can leverage specialist expertise and advanced technologies to safeguard their digital assets more effectively.

Digital infrastructure is now a national and commercial priority For UK C-suite leaders, the growth conversation has fundamentally shifted. The latest UK infrastructure analysis1. shows that 2026 marks a major shift from policy vision to project delivery, unlocking billions in digital infrastructure, fibre connectivity, grid upgrades, and modernisation programmes. This shift positions digital infrastructure as a core driver of competitiveness, innovation, and long-term business ROI.

I’m in Year 5 and this was my second time visiting Bett, and I think it might be one of the coolest places ever. There were loads of new gadgets, games, and learning tools to try out, and everything made school feel like it could be a massive adventure.

Cyber security in action: trends, threats, and how to defend your organisation (webinar) Join Mike Mann, Cyber Security Specialist, Phil Nixon, Cyber Security Presales Consultant, and Paul Colwell, Wavenet CISO, for an engaging webinar exploring the latest trends in cyber security and practical strategies to safeguard your business.

When a major IT failure strikes, organisations don’t get a second chance to prepare. Decisions must be made quickly, and IT information needs to be trusted, accurate, and accessible. This is where business continuity (BC) software can play a crucial role in strengthening IT service continuity (ITSC). In this article we consider what you can do to prepare in advance of an IT failure occurring and then look at how BC software can help.

You lock your front door at night - but what about your digital one? Every website, app, and online service you use is like a house with its own set of locks. Some are sturdy and well‑maintained, while others have loose hinges, missing keys, or windows left wide open.

If you stream films on Netflix or check your email from anywhere in the world, you’re already using the cloud. But for large enterprises, cloud computing is far more than consumer convenience - it’s the foundation for operational agility, cost optimisation, and long‑term resilience. Today, the cloud underpins digital transformation across every industry. It removes the limits of traditional on‑premises infrastructure, replacing them with scalable, secure, and cost‑efficient services delivered over the internet. So, what is cloud computing really? Think of it like a global utility grid Just as organisations don’t generate their own electricity, they no longer need to build and maintain vast IT estates to power their operations. Instead, they plug into a global network of hyperscale data centres and pay only for the capacity they consume. This model transforms IT from a capital‑intensive function into an agile, consumption‑based platform that can grow or shrink instantly with business demand. Demystifying “the cloud”: what it actually is Despite the name, the cloud isn’t ethereal. It’s built from thousands of enterprise‑grade servers housed in heavily protected data centres around the world. These provide: Always‑on global availability Enterprise‑grade physical security Redundant power, cooling and connectivity High‑performance compute and storage resources Instead of storing your data on a single device or server, the cloud stores information across these resilient environments, enabling global access, multi-layer redundancy, and seamless continuity. Reducing enterprise IT costs without compromising capability Historically, enterprises spent heavily on hardware refresh cycles, data centre space, maintenance, and large support teams. Cloud computing removes these constraints. With a cloud operating model, organisations can: Shift from CapEx to OpEx Subscribe to the compute, storage and applications you need - instead of owning hardware. Avoid hardware lifecycle management Infrastructure is continuously refreshed by the cloud provider. Optimise usage Pay only for what you consume, with autoscaling to manage peaks and troughs. Reduce hidden overheads Power, cooling, physical security, patching and maintenance are no longer your responsibility. For large organisations with complex estates, this delivers predictable budgeting and measurable savings. Resilience and data protection: your always‑on safety net Enterprise outages can halt business operations. Traditional on‑premises infrastructure creates single points of failure. Cloud architecture removes this risk with: Built‑in geo‑redundancy Automated backups Multi‑site replication High availability by design If a device is lost, a server fails, or a site experiences disruption, your systems and data remain secure and accessible. This ensures continuity, protects reputation, and reduces recovery time dramatically. Scalability at enterprise scale: power for any demand Scalability is essential for large organisations with fluctuating workloads or global operations. Cloud platforms automatically scale to handle: Seasonal or event‑driven spikes Large-scale data processing Rapid user onboarding Global expansion Capacity expands the moment it’s needed - and scales back down afterwards - allowing enterprises to stay agile and cost‑efficient. Enabling hybrid work and seamless collaboration Enterprise teams are now spread across regions, countries and time zones. Cloud‑based collaboration tools eliminate version control issues and data silos. With cloud productivity solutions: Teams work from a single source of truth Multiple users can co-edit in real time Permissions and governance are centrally managed Hybrid workers get the same consistent experience This dramatically improves operational efficiency and supports a modern, flexible workforce. The cloud isn’t the future - it's the enterprise advantage today For large organisations, the cloud delivers: Lower infrastructure costs Stronger resilience and security Rapid scalability Higher productivity and collaboration Simpler hybrid working Freedom from legacy limitations It’s not a future trend - it’s the foundation of modern business. Explore how Wavenet helps enterprises modernise securely and at scale: More on cloud solutions by Wavenet Get in touch