Posts by Wavenet

Transforming the way Housing Associations communicate with people. Amid these testing times, housing associations are pooling resources, and maintaining a flow of clear and accurate information to their communities, stakeholders and staff. However, some organisations still use traditional contact centre and communication tools, which restrict staff working from home or remotely effectively. Increased inbound calls have also resulted in long wait times, impacting service delivery. 8x8 Cloud communications technology helps thinly-stretched organisations to ensure seamless business continuity while offering a blueprint for future business resilience and agility.

Wear it Pink 2023

In the classroom, technology is a double-edged sword. While it can never replace teaching, it can certainly enhance it. But on the other hand, if it isn’t reliable, it can be more of a hindrance than a help – causing everything from a minor distraction to the disruption of an entire lesson.

The beginning of the end for copper-based telephony: what it means for you This week marks the beginning of the end for a technology that has served us well but is increasingly no longer fit for purpose – the ‘stop sell’ of traditional copper telephone lines and the services that use them. From 5 September 2023, Openreach – the BT Group subsidiary that looks after the UK’s telephony infrastructure – will no longer sell new copper telephony services, as we move towards the full retirement of the copper lines in December 2027. This blog looks at what this means for your organisation and how you might prepare for the final switch-off.

In recent years, housing associations have come under increased scrutiny as key issues in tenant satisfaction surfaced by the Social Housing White Paper and Regulator of Social Housing (RSH).

Everything you need to know about the government funding programme for GP practices’ cloud-based telephony – so far

The days of 9 -5 work are long gone , business technology is no longer restricted to the office and with remote working on the rise there's no denying that mobiles have a huge role to play in today's modern working world.

  Public sector organisations looking to improve their networking and embrace new technologies can now do so through a new Crown Commercial Service framework, to which Wavenet has been awarded a place on five lots.

While Pride Month may have passed, its impact and significance continues. As a company committed to fostering an inclusive environment, we believe in cherishing and uplifting the diverse voices of our LGBTQ+ team members. During Pride Month, Wavenet has amplified the experiences and narratives of our LGBTQ+ team members.