Great Place To Work Certified!

20/03/24 Wavenet
Great Place to Work

The Great Place To Work (GPTW) organisation is a global authority set out to improve workplace culture within modern businesses. Their mission is to help every workplace become a better place to work fostering more spirited, successful and sustainable businesses by providing leaders the tools to enhance their overall employee experience (1). GPTW has facilitated surveys for over 100 million employees worldwide, spanning more than 18,000 companies. As a result of this they have significantly improved business cultures and working environments (2). The organisation runs on a certification basis where participating businesses can earn numerous accreditations that qualify them as great places to work.

 

Recently Wavenet has been granted a GPTW certification making it one of many that take part in this scheme. As a business we scored a 65% rating on the company culture questionnaire. 11% higher than the 54% average of a typical UK-based company.

GPTW Screenshot 1

There are three main steps to achieving a GPTW certification. These are:

  1. Survey our colleagues
  2. Complete the culture brief
  3. Celebrate our certification

 

Employers are required to select a two-week period to launch the employee survey, where colleagues are asked about certain aspects of the workplace life. The business is then required to complete a questionnaire highlighting the company’s history and overall demographic. The results of these are analysed and if an employer reached the required benchmark of 65% on the Trust Index score, then they will be certified as a GPTW. The benefits of completing this survey will allow businesses to have access to various branding and promotional materials that will aid in improving the businesses status and employee pride. Some businesses have also dramatically improved their competitiveness within their markets allowing them to stand out from the competition (3).

 

In order to achieve our goal of being GPTW certified we took part in various charitable events such as the London Marathon, a Sponsored Walk for Dementia UK, the Wolf Run, and much more. We also take part in various charitable schemes such as the Trussell Trust food bank collections across all our national locations helping support over 1,200 food banks across the country. Here at Wavenet we also take part in various extra-curricular activities such as The Big Goal Football tournament at St. George’s Park training ground. The Big Goal Tournament is supported by the Street Soccer Foundation who aid in vulnerable or disadvantaged young people through football. By taking part in these activities, it has allowed our colleagues to be a part of an environment that they might not have access to in other businesses. It has also aided in giving them a sense of belonging within the Wavenet community.

 

At Wavenet we take pride in our colleagues and we always ensure that they are always given the tools to support their wellbeing and drive our success as a business. It is crucial for us that our core values are put into practice across the business and that the culture of our business remains positive and held up to the highest standards. This is evident from our employee satisfaction survey and our new GPTW qualification.

Obtaining our first Great Place To Work® certification reflects our dedication to creating a positive workplace culture. This accreditation highlights our commitment to employee well-being and ensures that our team members feel valued, supported, and motivated to excel.”

Alexandra Stephenson, Head of Communications.

References

  1. Great Place To Work (2024a)

  2. Great Place To Work (2024b)

  3. Great Place To Work (2024c)

Want to learn more?

Discover more about Wavenet's other certifications and how they drive our success here.

 

You can also  read more on the Great Place To Work Website here:  Wavenet GPTW 

Featured Blog, Collaboration, Great Place To Work, Workforce engagement management

Latest blogs

See all posts
A happy house tenant is using an app on her phone to report a home issue to her housing provider
From risk to resolution: how Active Assessor helps you stay ahead of Awaab's Law

What does Awaab's Law mean and why does it matter? Damp and mould aren’t just inconvenient maintenance problems - they’re serious risks to tenant health, regulatory compliance, and the reputation of housing providers. Nearly 1 in 7 social homes in England failed to meet the Decent Homes Standard in 2023¹. On top of that, the NHS is estimated to spend £1.4 billion a year treating health issues related to cold, damp housing². And yet, more than half of tenants experiencing condensation, damp or mould don’t report it. Often, they don’t recognise the early signs, or they simply don’t believe they’ll be taken seriously. This silence leaves landlords in the dark and turns small, fixable issues into expensive, high-risk problems. The tragic death of Awaab Ishak in 2020 brought national attention to the dangers of mould in social housing. In response, Awaab’s Law was introduced in 2023, significantly raising the bar for housing providers. Under the new legislation, social landlords must investigate hazards like damp and mould within 14 days, begin necessary repairs within 7 days, and complete the work within 21 days. This has turned what was once a service expectation into a legal requirement. But with so many issues going unreported, housing providers are left vulnerable. Failing to detect or act on early signs doesn’t just put tenants at risk—it can now result in legal and reputational consequences. The Challenge: Strained Teams & Outdated Systems Most housing providers care deeply about tenant safety. The problem isn’t willingness—it’s capacity. Maintenance teams, IT departments, and customer contact centres are already stretched thin. Spotting early-stage issues requires tools they simply don’t have. Traditional, manual inspections are expensive and slow. Reactive workflows leave little room to get ahead of problems. And despite growing demand for proactive service, only 13% of customers actually receive it. The systems many teams rely on today are fragmented, outdated, and not fit for the pressures of a post-Awaab world. The Solution: Active Assessor by 8x8

Read more
Placeholder thumbnail
There's more to the PSTN switch-off than meets the eye

What is the PSTN switch-off? The impending PSTN (Public Switched Telephone Network) switch-off isn’t just about replacing traditional lines. It’s a seismic shift that impacts far more than most realise – and if you’re not prepared, it could cost your business dearly. Most companies are aware that traditional analogue lines and ISDN systems for calls and broadband are being phased out by January 2027. But what many don’t see is the vast ripple effect of this transition – touching everything from lifts to life-critical systems, cash machines, and even traffic lights. What does the PSTN switch-off mean in simple terms? When it comes to the PSTN switch-off, it’s easy to think that it is just about phone lines. But the truth is, it’s much more complex. Here is what’s at stake: Life-saving systems: fire alarms, major medical and safety devices, emergency alarms in care homes, emergency pendants, telemetry services monitoring boiler rooms, dams, sluice gates, and substations. Public infrastructure: traffic lights, bus stops, speed cameras, and traffic management systems. Business-critical devices: PDQ and payment terminals, ATMS, CCTV, video surveillance, door entry, security systems, and remote access points. Transport & emergency services: roadside AA/RAC recovery alerts and devices, and emergency phone lines in hazardous environments. Telecommunications & internet: leased lines, private networking facilities, dial-up lines, broadband DSL services, and international leased lines. Community & public services: emergency teams and vehicles, payphones, modems, industrial control, public alerts, and more. If every one of these vital systems suddenly loses connectivity – chaos, downtime, and danger could follow. The possible business impact of the PSTN switch-off could be financial losses, public safety risks and erosion of customer trust. The PSTN switch-off is a vital business resilience issue – the time to act is now Unlike many providers who may focus on the obvious, we see what others miss. Our team dives beneath the surface, examining your entire network ecosystem to identify what’s at risk when the PSTN switches off. We have mapped out the hidden web of critical systems that rely on legacy infrastructure – and yes, we’ve prepared solutions for each one. Check out our iceberg infographic to see a quick glance of the PSTN switch-off picture. The switch-off is just the tip of the iceberg. Without planning, your operations could face catastrophic disruption. Don’t let your business be caught unaware. Reach out today for an in-depth assessment, and explore solutions tailored to your critical systems. Because when it comes to the PSTN switch-off, we see beyond the iceberg – and help your business stay afloat.

Read more
Placeholder thumbnail
What will happen to businesses when landlines go digital?

Preparing your business for the WLR switch-off and ensuring a smooth transition Most businesses currently rely on traditional analogue lines, ISDN, or broadband connected through Wholesale Line Rental (WLR) – the infrastructure powering your calls, data, security systems, and more. But the truth is, the WLR switch-off is on the horizon – and it’s affecting businesses in ways they might not be expecting. It’s not just about telephony! Do you really know what your WLR lines are powering? And what your options are? The countdown is on - Openreach’s deadline to shut down traditional analogue phone lines, ISDN, broadband, and other vital WLR-connected services is January 2027 (or even sooner). If you’re not fully prepared, your business could face serious disruption: Your phones may stop ringing, cutting off essential customer contact Lifts and critical facilities could cease functioning Broadband and internet services might go offline unexpectedly Your customers’ access to your services could be lost What exactly are your WLR lines powering? Many businesses don’t realise just how much relies on their existing WLR lines and traditional networks. The PSTN and WLR include more than just voice calls; they power card payment terminals, security alarms, lift controls, entry systems, CCTV, emergency systems, and many other critical business operations. Without a clear understanding of which lines are used for what, you risk missing vital services during the switch-over. Managing large estates or multiple sites makes this even trickier – you may be unaware of what lines you have, what they’re used for, where they’re located, or what they are connected to, creating a significant business risk. What do you do when landlines go digital? Don’t wait until disruption strikes. The earlier you identify your current setup and plan your migration, the smoother and more secure your transition will be. Download our free WLR Audit Factsheet – a straightforward guide to show you how we can help. Stay ahead of the clock. Take control now to ensure your business’s ongoing communications and critical services remain unaffected. Visit wavenet.co.uk/pstn-switch-off  for more information. 

Read more
Placeholder thumbnail
What is the WLR switch-off?

The WLR switch-off roadmap The countdown has begun – are you prepared? The WLF (Wholesale Line Rental) switch-off is already underway, and by January 2027, all traditional PSTN and ISDN lines will be switched off. Doing nothing isn’t an option anymore. Without action, your vital communications could face disruption, affecting your business operations and customer service. Why act now for the WLR switch-off? This isn’t just a technical upgrade – it’s a chance to transform your communication infrastructure into a reliable, feature-rich, all-IP network. Moving to an all-IP network unlocks better reliability, feature-rich communication, and future-proof capabilities that keep your business connected and competitive in a digital-first world. Your WLR switch-off migration journey starts here Switching to an all-IP solution is easier than you think. We help you assess your current setup and craft a tailored plan for a smooth, seamless migration. Options include: FTTP & SOGEA: Super-fast dedicated internet for unbeatable connectivity IP Voice & Hosted Voice: Flexible, scalable telephony solutions for modern communication UC Applications: Boost collaboration across your team, anywhere, anytime SIP Trunking: Cost-effective, reliable connectivity that scales with your needs Future-proof your business today Migrating early minimises disruption and unlocks new operational efficiencies. An all-IP network offers smoother communication, advanced features, and easier management, so you stay ahead in today’s digital economy. Be prepared for the WLR switch-off Ready to make the switch? We’ve got the perfect resource to help you stay ahead: our visual quick guide on the Openreach switch-off schedule. It’s a simple, clear, and easy-to-follow overview that helps you understand the timeline and plan your migration effectively. Download the WLR Switch-off Guide now and get your WLR migration plan on track. Be proactive and secure your business’s future communications today! Visit wavenet.co.uk/pstn-switch-off for more information.

Read more

Stay service-savvy

Get all the latest news and insights straight to your inbox.