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Maximising the return on investment from your Microsoft 365 deployment brings significant benefits

Microsoft 365 is widely used within the professional services sector to empower your team, boost efficiency and security, promote collaboration, and allow your employees to work from any location.

However, a large proportion of those who have invested in Microsoft 365 are not using it to its full potential. Those who start off with a full and successful deployment, often find the benefits fall by the wayside unless they have the resources to dedicate to its on-going management.

Leveraging the tools within Microsoft 365 to their fullest through diligent in-house management or with the help of an industry expert’s Microsoft 365 management services, maximise your return on investment and delivers tangible business benefits.

Merely acquiring Microsoft 365 is not enough to reap its full benefits

The complexity, rapid update cadence and interdependencies of the linked products in M365 require time and expertise to manage, and even more time and expertise to secure – and this is all important when it comes to keeping M365 optimised for staff to reap the benefits fully.

Its complexity, rapid update cadence, unrelenting security tasks, and interdependencies of the suite of linked products in Microsoft 365 require expert management and are essential for maximising return on investment.

The professional services industry is growing fast with the industry now worth approximately £261 billion¹. Ensuring that your professional services business has a smart strategy to be and remain competitive is crucial and embracing cloud-based solutions will enable your employees to work from anywhere at any time to meet those challenging deadlines for your customers.

With the need to constantly deliver top-class services to meet your customers’ expectations, it’s more important than ever to know how to make the most of the numerous benefits your own technology offers, to help enhance your efficiency, productivity, flexibility and collaboration.

Let’s explore the 10 key advantages of investing in our Microsoft 365 management services to make this a reality:

1. Proactive security measures

With UK professional services firms subject to several cyber attacks per week², our Microsoft 365 management service allows you to implement proactive security measures to safeguard your data and infrastructure. This includes setting up multi-factor authentication, data encryption, threat detection, and regular security audits to identify and mitigate potential risks, ensure regulatory adherence, and operational efficiency.

2. Comprehensive setup and configuration

Alleviate the need to complete repetitive manual tasks with ease by automating everyday tasks such as setting up appointments and accessing data insights through a dashboard. Our Microsoft 365 management services incorporate end-to-end expertise from skilled engineers throughout the UK, who handle the setup and configuration of your Microsoft 365 environment, leveraging advanced features and technologies. This to ensures it’s tailored to your specific requirements, from business balancing project workloads to achieving visibility required to plan for what’s ahead.

3. Ongoing maintenance and updates

With our management services, you can rest assured that your Microsoft 365 environment is kept up to date with the latest features, security patches, and bug fixes. Using best practices, we handle all maintenance and updates, allowing you to focus on managing complex projects and exceeding customer expectations without worrying about system interruptions or vulnerabilities.

4. User training and support

To maximise staff and ease of use, our Microsoft 365 management provides comprehensive training and support services. This ensures that your employees have the knowledge and skills to leverage Microsoft 365 effectively and to assist their customers who may require support, whether it’s accessing services online, using new features, setting up workflows or troubleshooting issues.

5. Customised solutions and integrations

Every professional services business has its own structure, ways of working, requirements and challenges to exceed customer expectations, that relate to that business, and our Microsoft 365 service can develop customised solutions and integrations to address your specific needs and meet your challenges. Whether it’s building custom apps, integrating third-party tools, or creating automated workflows, we can tailor Microsoft 365 to align with your business objectives and processes.

6. Cost optimisation and licensing management

Implementing and managing Microsoft 365 can be complex and costly if not done correctly. Implementing Wavenet optimisation tooling for your Microsoft estate provides you with optimised licensing, reduced infrastructure costs, predictable monthly costs and improved operational efficiency.

7. 24/7/365 monitoring and support

With round-the-clock monitoring and support services, our Microsoft 365 management can quickly identify and resolve any issues that may arise within your Microsoft 365 environment. This minimises downtime, enhances system reliability, and ensures that you are always able to work to meet customer expectations and project deadlines.

8. Scalability and flexibility

As your business grows and evolves, so do your needs for Microsoft 365 management. We can scale and adapt to accommodate your customers’ requirements, whether it is adding new users, expanding storage capacity, or integrating additional services seamlessly.

9. Strategic guidance and road mapping

Beyond day-to-day management, our customer design authority (CDA) team will offer strategic guidance and roadmap planning for your Microsoft 365 deployment. This will help you identify and meet your long-term goals, assess technology and use data to inform future decisions so you can develop a roadmap that aligns to your business objectives.

10. Peace of mind and time savings

Ultimately, partnering with us for your Microsoft 365 management gives you peace of mind, knowing that your Microsoft 365 environment is secure in expert hands and is meeting compliance standards with ease. It also frees up valuable employee time and resources that can be delivering those time critical customer projects.

Sources

¹ Allianz Insurance – top trends for professional services

² Digit News – Professional Services Cyber Attacks Report