IT solutions
Empower your business with Wavenet’s IT solutions - expert managed services, cybersecurity, and support tailored to your evolving technology needs.
Describe the problem you're solving - we'll match it to the right products.
Solution area
Business challenges
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Business Broadband
Low-cost, high-performance connectivity that keeps your business running smoothly.
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Fibre Ethernet
Let nothing slow you down with guaranteed internet speeds and data transfer 24/7.
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MPLS networks
Connect locations and data through a secure, centralised network with improved performance and control.
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SD-WAN
Improve network performance, security, and flexibility across any internet connection, wherever you are in the world.
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SASE
Get extra peace of mind, wherever your users connect by combining the benefits of an SD-WAN network with added cloud security.
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Managed LAN and WiFi services
Let us manage your networking connectivity solution. From Wi-Fi and switches inside your office spaces to firewalls and cloud networks, you don’t have to lift a finger.
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Wi-Fi Solutions for Business
Here at Wavenet, we customise our Wi-Fi solution to meet the specific needs of your business, including point to point links to connect buildings, as well as indoor and outdoor Wi-Fi solutions.
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Mobile Device Management
We’ll manage all your devices centrally. Leave the hassle of app permissions, wiping lost or stolen devices, device setup, and security to us.
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SIMs and Data Plans
Make calls with voice SIMs, stay online with 4G and 5G data plans, and easily work abroad with dual SIMs.
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Unified Communications as a service (UCaaS)
Everything you need for better call management, delivered in a monthly subscription service.ie
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SIP Trunking
The gold standard for connecting business phone networks. Make worldwide calling easier with interchangeable inbound and outbound numbers, wherever you’re based.
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Phone systems
Get handsets and infrastructure to meet your specific needs. From fixed-line to cloud-based systems, we've got you covered.
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Managed Detection and Response (MDR)
The ultimate security blanket. Our highly skilled security analysts spot and neutralise threats for you 24/7, 365 days a year. You don’t have to lift a finger or hire extra staff.
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Incident Response
Don’t let a cyberattack keep you down. Stop the threat, get back to business as usual quickly, and improve your defences with help from our security experts.
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Penetration Testing
Put your IT systems to the test for extra peace of mind. Let our top-class cyber security specialists look for opportunities to bolster your security.
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Teamslink and Collaboration
TeamsLink for powerful collaboration wherever and however you work.
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TeamsLink and TeamsLink Pro
Microsoft Teams, but with more power. Perfect for businesses of all sizes, including enterprises. Make and receive external calls from any Teams client. Configure groups, queues, IVRs and group voicemail with our TeamsLink portal.
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PBX Integration
Want all the benefits of routing inbound calls to your video conferencing software without using Microsoft Teams? We can help you to route calls to your existing conferencing software instead.
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Operator connect and direct routing
Simply route calls to your Microsoft Teams. Integrate your PCs, Macs, mobile phones, and tablets into a seamless cloud-based PBX.
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TeamsLink CRM Connect
TeamsLink CRM Connect is a unified communications client that comes packed with features that allow instant access to relevant information and provides integration to contact orientated business systems and CRM applications.
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Managed IT Support Services
No IT department? No problem. We monitor your vital IT services and infrastructure, patch operating systems and firmware, manage your networks, and maintain your hardware.
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Cloud Computing
Cost-effective, scalable, and reliable cloud solutions. From simple email services to fully managed hosting and enterprise-level virtual infrastructure, we can help.
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CIO Advisory
Want to evolve your IT but aren’t sure where to start? Our technical team can help you with IT strategy, objectives, systems, policies, risk management, and more.
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Integrated customer experience
<strong>Your agents are stretched.</strong><br>Too many systems, too many repetitive queries, not enough visibility across the customer journey. When agents are forced to work harder to piece things together, service slows down and customers feel it. We bring everything into a single, connected environment, giving your agents the context, tools and automation they need to resolve issues quickly, without the friction.
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Unified customer experience
<strong>Your customers expect more.</strong> <br>Customers want to move between channels without repeating themselves. They expect fast responses, consistent service, and interactions that feel joined up. We design and deliver unified contact centre environments that connect every channel, ensuring consistent, high-quality experiences while giving you the insight to continuously improve.
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AI-enabled self-service
<strong>Your technology is holding you back.</strong> <br>Rising demand, increasing costs, and legacy platforms make it harder to scale efficiently. Relying on agents to handle every interaction simply isn’t sustainable. We introduce AI-enabled self-service where it actually works, resolving queries instantly, reducing inbound demand, and freeing up your teams to focus on what matters.
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Leased Lines
Private, uncontended internet access for premium performance.
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Network Taps
Our Network taps allow for detailed analysis and monitoring of network traffic, enabling better network visibility, troubleshooting, and security monitoring.
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Packet Broker
Providing the right traffic to your inline and out-of-band tools, whether a network setup is on-premise, virtual, private/public cloud, network packet brokers provide the perfect visibility foundation to support.
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Net Flow Analysis
Over time it has become increasingly more important to deploy additional advanced methods of monitoring in order to manage and report on the health of networks.NetFlow offers a standard for collecting network traffic metrics from routers, switches or network probes/sensors.
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Packet Capture
When it comes to Investigating security threats, network performance issues and application slowdowns, a full packet-level network history is an essential resource for your SecOps, NetOps and DevOps staff.
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Health Monitoring
Hardware health monitoring can involve the monitoring of power supplies, temperature, fans and more. Software health monitoring involves simply measuring availability through to response times and the performance of individual systems, or multiple elements of a solution interacting with one another.
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Service Assurance/CEM
Service Assurance gives CSPs an insight into their network quality and performance which are major contributors to the Quality of Service (QoS), Quality of Experience (QoE) and the end user experiences.
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End User Experience Monitoring
End User Experience Monitoring (EUEM) enables IT professionals to monitor the impact of application and device performance from the end user’s point of view. EUEM products help IT ensure the quality of key IT services across an enterprise.
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5G Service Assurance and Testing solutions
Having full visibility of your entire network is vital to a communications service provider (CSP) in order to meet and exceed customer experience targets. This is even more important in 5G where there are so many different use cases and applications running on the network, with varying performance requirements and metrics.
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Zero Trust Micro Segmentation
Your perimeter security firewalls, and, however formidable their defences, there is always the risk that they can be breached. That’s where Zero Trust Micro Segmentation plays a role.
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Security Policy & Firewall Management
Making changes to network security policy is a manual, complex, and error-prone process which slows down your business.
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Network Detection and Response (NDR)
Designed by an award-winning team of data scientists and security practitioners, we holistically approach security by capturing network metadata at scale.
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Security Orchestration and Response (SOAR)
Security Orchestration and Automation (SOAR) enables standardised, automated, and coordinated response across your security product stack.
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Endpoint Detection & Response (EDR)
We provide a purpose built security platform for operations, investigations and security controls, simplifying operations in your endpoint environments.
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Security Posture Assessment
Our security posture assessment provides a holistic view of a business or organisation's security capabilities, policies, and practices.
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Managed Security Operations Centre (SOC) services
Our SOC enhances an organisation's security posture, strengthens its resilience against cyber threats, and instills confidence among customers, stakeholders and employees.
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Network Visibility Performance monitoring
Network visibility performance monitoring is a critical aspect of managing modern networks. It involves continuously monitoring network traffic, analysing performance metrics, and gaining insights into network behaviour.
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Security and Automation
Network security and automation are inseparable components in today's digital landscape. Automation streamlines security processes and strengthens defences against cyber threats.
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FTTP
The benefits of FTTP are numerous. Firstly, it offers significantly higher download and upload speeds, allowing for seamless streaming, gaming, and file sharing. It also provides lower latency, reducing delays and improving real-time communication.
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Leased Lines
Leased lines are scalable, allowing businesses to easily increase bandwidth as their needs grow. They offer enhanced security as the dedicated connection is not shared with other users, minimising the risk of data breaches.
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SoGEA
SoGEA enables our customers to access high-speed broadband services without the need for a traditional landline telephone service, providing increased flexibility, and improved broadband performance.
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Workforce Optimisation (WFO)
Maximize your teams contribution to success by sharing operational metrics, key performance indicators, and service level agreement statistics.
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Apple IT Support Services
Our Apple specialists take care of every aspect of your IT needs, from initial concepts to day-to-day operations and continuous enhancements.
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JAMF support
We excel in JAMF support, offering setup assistance, specific projects, ongoing consultancy, and flexible support packages.
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Colocation
Colocation brings all the benefits of having your own servers, but none of the overheads or hassle.
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Business Mobile
New tariffs, solutions and technologies are emerging all the time. It takes a determined and curious mentality to identify what’s coming next.
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GP Voice
Improve patient experience and simplify practice operations with the ultimate cloud-based telephony solution.
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Managed WiFi for Schools & Education
A flexible, scalable and reliable managed WiFi solution.
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Network Health Check
Helping you to detect the causes of poor performance and potential threats to your Local Area Network (LAN).
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CCTV Surveillance for Education
Affordable, simple and managable CCTV solution.
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Voice & Unified Communications for Schools & Education
Cost-saving cloud hosted VoIP telephony services & communication solutions for the education sector.
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Antivirus for Schools & Education
Protecting you against viral attacks.
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Nimbus
The simple and secure solution for sharing your school’s data with third party applications.
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MIS Support for Schools
Specialist providers of MIS services and support for schools.
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Email & Internet Filtering for Schools & Education
Ensure the well-being of your students and the protection of your network.
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Remote Backups for Schools & Education
Getting you back up and running after an attack without consequences.
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Teacher Walls
Interactive displays for education that transform learning and collaboration.
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IT Technician Support for Schools & Education
Supporting a broad range of topics, our technicians will work as part of your team, ensuring your network and IT is running smoothly.
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Remote Network Support for Schools & Education
Our remote support teams will work with your on-site staff to underpin the smooth running of your IT and network.
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InVentry Solutions for schools
Visitor, staff and student sign in solutions.
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Firewall Protection for Schools & Education
Your network’s first line of protection from cyber threat.
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Microsoft 365 for Education
Take advantage of the cloud to unleash new digital workplace and collaboration and communication services.
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Google Workspace for Education
Collaborative tools built for empowering teachers and students.
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IT Support & Services for Education
The UK’s leading technology & IT support provider for schools & education.
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Cyber Security for Education
Expert advice & preventative measures to help ensure that your school or MAT is protected against the growing threats of cyber-attacks.
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School Network Infrastructure
Reliable, fast, and secure network infrastructure to enhance digital learning and streamline school operations.
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Managed Network Switching
Switching Solutions for your School’s Local Area Network. Support your school’s digital infrastructure and optimise network performance with traffic-prioritising switching solutions.
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School Network Cabling
Building a reliable, secure network for seamless communication and connectivity across your school.
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Network Filtering & Monitoring
Protect your network and safeguard students and staff from potentially harmful, inappropriate online material.
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Infrastructure Security
Every node on your network presents an attack surface for skilled cybercriminals. A penetration test targeted at your infrastructure helps reveal those vulnerabilities before they can be exploited.
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Mobile and Web Application Security
Mobile and web application security is the new battlefront in the fight against hackers. We’ll help you test and secure your external facing assets to better protect your business online.
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Red Team Assessment
The only way to truly assess your IT security is to experience a cyberattack. Our Red Team Assessment uses real hacking tools and techniques to test your systems.
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PCI DSS Assessment
With a PCI DSS assessment you can confirm payment data storage and transfer is fully compliant with the standard.
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Stolen Device Assessment
How much damage could a lost smartphone do? The Stolen Device Assessment will help you know for sure.
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Physical Security Assessment
Would your security prevent an on-site attack? A Physical Security assessment will help you prepare for an unwanted visitor.
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GDPR Assessment
A GDPR assessment will confirm you have the relevant security safeguards in place to properly protect personal data against loss or theft – and a fine for breaking the law.
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CyberGuard Assurance
Wavenet's CyberGuard Assurance Packages seek to streamline your cyber security, ensuring your landscape is always ready for a potential attack or breach attempt.
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Recover and Renew
Device Reuse, Recycling, and Disposal Services.
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Product Supply & Licensing
Take advantage of our hardware experience, scale, and accreditations from the world’s leading partners.
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Microsoft 365 Managed Services
Benefit from expert knowledge, experience and skills to support your employees’ productivity, mobility and collaboration.
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Technical Skills Services
Access to technical resources - how and when you need them.
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Hybrid Cloud Management
Secure, control and optimise your hybrid cloud with our managed service solutions.
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Managed SD-WAN services
Build the foundations for a high-performing business.
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Primary Service Desk
One single point of contact Primary Service Desk that improves the user experience, contributing to staff retention by driving efficiencies and job satisfaction.
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Unified Communications Management
Transfer, delegate, or extend some or all of your UC management requirements where and when you need to.
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Hardware Break/Fix
Enhancing user satisfaction by minimising end-user downtime with swift and seamless technical support.
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Customer Design Authority
A trusted advisor to make recommendations on your long-term business strategy.
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Data Protection
Data backup and replication services to keep your data safe wherever it resides.
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Work Area Recovery
Secure, fully-equipped offices for your critical staff.
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Operational Resilience Consultancy
Professional consulting in business continuity management and IT service continuity, crisis management, governance, compliance and regulation.
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Business Continuity Management Software
A business continuity management and risk management planning tool: Shadow-Planner.
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Disaster recovery services
Industry-leading disaster recovery and on demand replacement IT infrastructure delivered either physically to site, virtually or in the cloud.
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DDoS Protection
Safeguarding your internet presence with sophisticated DDoS protection.
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Smart Buildings
Building for the future - embrace innovative technology to support the evolving workforce. Reimagine your workspaces. Book your demo today!
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Network Security
Protect your wired and wireless networks from the latest cyber threats.
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HSCN Network
A new network for an improved Health and Social Care Service.
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LAN & WiFi
Keep your wired and wireless local area networks (LAN) running smoothly .
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Microsoft 365
Helps you achieve more with innovative apps, intelligent cloud services, and world-class security.
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Colocation - Data Centre Services
State-of-the-art data centre solutions.
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Cyber Security Review
All our consultants are qualified as Certified Information Systems Security Professional (CISSP) as a minimum, plus additional certifications covering their area(s) of expertise.
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PCI DSS
Wavenet is a Payment Card Industry (PCI) Qualified Security Assessor (QSA) company and have multiple PCI QSA accredited consultants. Our experts have a wealth of PCI DSS experience in the retail and travel sectors and are well equipped to provide insight and guidance on how to become PCI DSS compliant.
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Virtual CISO
Top-tier cyber security expertise without the overhead of a full-time executive.
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Cyber Essentials
Wavenet is an IASME accredited provider and a Certifying Body for the Cyber Essentials programme; this means we can conduct your assessment, report the outcome to the scheme administrators (IASME), and ultimately, issue the certificate if you pass.
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Cyber Risk & Compliance
Cyber consultancy to set strategy, review risk and achieve compliance.
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Cyber Operations Management
Detect, analyse and prioritise your vulnerabilities and risks. Train your users to detect attacks.
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Vulnerability Management
Uncover hidden IT assets, prioritise vulnerabilities, and mitigate risks before attackers strike.
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Security Information & Event Management (SIEM)
Monitoring and analysis for real-time threat detection and response.
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Mobile+
A fully-managed enterprise mobility solution.
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SMS Platform
Cut through the noise and engage customers with Wavenet SMS.
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Inbound Numbers
Simplify customer calls with virtual 03, 08, and geographic numbers for seamless routing.
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Private Cloud UC
Scalable, pay-as-you-go private cloud solution built on our highly secure and sustainable data centres.
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Direct Routing for Microsoft Teams
Make secure, high-quality external PSTN voice calls, or integrate your on-premise PBX to Microsoft Teams with additional applications such as a contact centre.
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Windows 11 Migration Service
Ensure your organisation has the latest and most secure technology for your users.
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Managed Print Services
Beyond cost savings, our Managed Print Service enhances your service quality, user experience, cost allocation, provides protection from a wider range of potential cyber attacks and can facilitate your hybrid working needs.
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Microsoft 365 Copilot
Boost user productivity and efficiency with an AI assistant
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Device Lifecycle Management
Optimise your device estate to deliver efficient, secure and consistent IT
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Network Intelligence
Boost customer satisfaction with reliable, secure and efficient networking solutions.
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Cloud Connectivity
Secure, fast, and reliable connections to public cloud.
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Cisco Umbrella SIG with Secure Service Edge (SSE)
Get cloud security that delivers end-to-end visibility and industry-leading threat protection. Securely connect people, devices, and applications from anywhere with a turnkey, unified SASE as-a-service solution.
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SASE - ThousandEyes
Unmatched visibility and performance insights across your network, cloud, and SaaS ecosystems, enabling your enterprise to optimise digital experiences.
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Managed SASE
Streamline and secure your digital infrastructure by merging WAN and robust network security into a singular, cloud-based solution, enhancing performance and bolstering security across all endpoints.
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Cisco Meraki SD-WAN
Modernise your WAN for assured network performance and consistent, secure, and seamless connectivity to any user, device, or location.
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Managed Azure Virtual Desktop
Enabling you to deliver seamless IT services to your business quickly.
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Streamline 365
Optimise your Microsoft 365 investment with our AI-powered insight tool.
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PSTN & ISDN switch-off
Discover how the 2027 PSTN and ISDN switch-off will impact your business. Learn what steps to take now to future-proof your communications and stay connected.
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Cisco Secure Connect
Cisco Secure Connect is Wavenet’s fully managed Secure Access Service Edge (SASE) solution, designed for organisations embracing hybrid work and multi-cloud strategies.
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CyberGuard Net360
Bringing together advanced visibility, zero trust security, and intelligent threat detection to give you full control and confidence in your digital environment.
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Azure Managed Services
Unlock the full power of Microsoft Azure - without the complexity.
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Managed Security Services
Our managed security services provide a complete, scalable and pro-active defence against modern cyber threats.
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Microsoft 365 Copilot Launchpad
Accelerate organisational readiness and enable responsible AI deployment.
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Renewed Laptops
Responsible, cost-effective and enterprise-class laptops.
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Cloud Professional Services
Cloud professional services to support your migration, modernisation and optimisation goals, delivered your way.
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Mobile Threat Defence
Protect Android and iOS business devices from phishing, malware and network threats with enterprise-grade mobile threat defence.
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Mobile Customer Portal
Complete visibility and control of your business mobile estate, usage, billing and support
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HPE Morpheus VM Essentials Software
A practical route to simpler virtualisation and hybrid cloud control.
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The Great VM Reset powered by HPE CloudPhysics
A VMware estate assessment that creates a clear baseline for optimisation, migration and hybrid cloud planning.
We don't have an exact match for that - but our team can still help.
Talk to us about your challenge