Mobile & IoT

Mobile customer portal

Complete visibility and control of your business mobile estate, usage, billing and support

Customer log in

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Managing a business mobile estate should not be complicated. As a Wavenet mobile customer, you can freely access our mobile customer portal for a secure, self-service way to manage your mobile users, devices, SIMs, billing and support from one intuitive platform.

Designed for IT, operations and finance teams, the portal helps you reduce administration, improve cost control and gain clearer insight into your mobile usage.

Whether you manage 50 connections or 5,000, the portal brings the tools and information you need together in one place, so you can make faster decisions and keep your mobile fleet running efficiently.

Watch the mobile customer portal demo

Watch our short demo to discover how easy it is to manage your mobile estate, control costs and access the information you need.

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Login to our mobile customer portal here

Manage your mobile estate with confidence

Give your team quick access to mobile estate data, usage insights, billing information and support tools through our single online portal.

What you can do in our mobile customer portal:

Key mobile management capabilities include:

View and manage your mobile estate

Monitor data usage and spend

Download invoices and billing reports

Order replacement SIMs

Set spend caps and usage controls*

Manage roaming settings*

Add or remove service bars*

Report lost or stolen devices

Access support and service updates

Generate reports and insights

^{*Certain elements may not be fully compatible with all Wavenet sim connections inclusive of some standard legacy mobile sims.}

Your business mobile management tools in one place

Mobile estate management

Gain complete visibility across your business mobile fleet, including active connections, users, devices and services.

View active connections, monitor usage and make changes quickly through a single self-service portal.

Billing and invoices

Access current and historical invoices whenever you need them.

Download detailed billing information for greater transparency into costs, usage and charges, and receive one consolidated invoice for all SIMs across multiple carriers.

Spend and usage control

Stay ahead of unexpected costs.

Set spend caps, manage roaming permissions and receive alerts when usage thresholds are reached.

Faster mobile support

Access support resources, track requests and stay informed with real-time service notifications.

Reporting and mobile insights

Make informed decisions with detailed reporting and dashboards on usage, spend and mobile estate performance.

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Businessman wearing glasses typing on computer technology using laptop searching on web working at office workplace desk.

Why use the mobile customer portal?

Save time

Reduce manual administration with self-service tools and instant access to key information.

Improve visibility

Gain a complete view of your mobile estate, usage and costs.

Stay in control

Manage services, spending and user access from a single platform.

Support business growth

Scale your mobile estate confidently with the tools and insights you need.

Ready to take control of your mobile fleet?

Discover how our portal helps you improve mobile estate visibility, streamline administration and optimise business mobile costs.

Login to mobile customer portal

Mobile customer portal FAQ

What is a mobile customer portal?

A mobile customer portal is an online platform that helps organisations manage their business mobile services in one place. It can provide visibility of mobile users, devices, SIMs, billing, usage, spend controls and support requests.

Who is our mobile customer portal designed for?

The portal is designed for customers that need to manage multiple mobile connections across teams, departments or locations. It is particularly useful for IT, operations and finance teams that need better visibility, faster administration and stronger cost control.

How does the portal help with mobile cost control?

The portal helps teams monitor mobile usage and spend, access billing information, set spend caps, manage roaming permissions and receive alerts when usage thresholds are reached. This helps reduce the risk of unexpected charges and supports more accurate budgeting.

Can I view and download mobile invoices?

Yes. The portal enables authorised users to access current and historical invoices, download billing reports and review detailed cost information across their mobile estate.

Can the portal help manage SIMs and mobile services?

Yes. Users can manage mobile services through the portal, including ordering replacement SIMs, managing roaming settings, adding or removing service bars and reporting lost or stolen devices.

How does the portal support IT teams?

IT teams can use the portal to improve visibility across users, devices and services, manage permissions, support users more efficiently and reduce the manual administration involved in day-to-day mobile estate management.

How does the portal support finance teams?

Finance teams can use the portal to monitor mobile costs, access invoices, download billing reports and improve budget forecasting through clearer insight into usage, spend and charges.

Is the portal suitable for growing businesses?

Yes. Our mobile customer portal is designed to support organisations managing anything from smaller mobile fleets to large mobile estates, helping teams scale mobile management while maintaining visibility and control.

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