Wavenet - the UK’s most trusted  managed service and security provider

Our mission is to enable a better connected, more productive and secure future for all. Understanding your challenges and driving your success.

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Simplifying technology, amplifying success

We empower customers to make their technology work smarter.

Through our broad portfolio in cyber security, connectivity, cloud and communications, blended with AI, automation and human-centric design, we help drive digital transformation that amplifies success. 

Using our economies of scale, diverse vendor relationships and cutting-edge expertise, we are safeguarding the digital futures for organisations everywhere. 

Windows 10 end of support

From October 14, 2025 the support for Microsoft Windows 10 has now ended. While your PC will continue to function - this means no more free software updates, technical support, or security patches via Windows Update. If you haven’t yet upgraded to Windows 11, we can still help.

Building your tomorrow

What we can do for you

Intelligent connectivity
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Unified communications ​& voice
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CyberGuard
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Business continuity
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Cloud & modern workplace
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Mobile & IoT
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Contact centre
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Strategic Partners

At Wavenet we work with our customers to help them add services, expertise and value to their own customers.

Find out below how we are working with organisations in commercial real estate and flexible work space to deliver scalable, robust and secure networking and connectivity solutions to their tenants.

And how through our wholesale division, we are offering our diverse range of products and services for resale, allowing organisations to better retain and attract new, larger customers all underpinned by Wavenet's full support and expertise.

Our ESG Mission

At Wavenet, we leverage technology to drive sustainable and responsible business practices. Our ESG mission is to harness the power of IT infrastructure, cloud services, and data-driven innovation to meet environmental, social, and governance (ESG) challenges.

We also aim to help our customers reduce their emissions by utilising technology to address emissions generated across their broader operations. Beyond delivering lower-carbon technology, we focus on solutions like IoT that can significantly reduce emissions across our customers' businesses.

Our long-term ESG vision is to be recognised for delivering tech-driven solutions that reduce carbon footprints, promote inclusivity, and uphold the highest standards of governance – all while empowering our customers to meet their own ESG objectives.

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Trusted Partners

Our exceptional network of partners includes

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Proudly celebrating success

Customer stories

How businesses have transformed their operations with Wavenet.

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“Wavenet have been a valued supplier to us for over fifteen years. Always competitive with prices – striving to provide the best value for money. They provide both comprehensive helpdesk support and ad-hoc/best endeavours support for other software / hardware issues. Any escalations are handled professionally by our Wavenet Account Manager”.

NatWest Group

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"From a customer perspective, this technology will deliver a greater choice around how and when customers contact us. A suite of analytical tools will allow us to effectively and continuously improve the service we provide".

DVLA

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“Through the transformational activity, Wavenet has proven themselves to be a strong and determined partner helping the Trust achieve its objectives.”

Sussex Partnership NHS Foundation Trust

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“The project with Wavenet was exceptionally well managed, in a really good and controlled manner. They followed it through and delivered on their promises.”

The Disabilities Trust Group

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"Wavenet is very closely aligned with what we are doing to streamline and make our processes more efficient and provide a better quality of service internally to our staff, which should lead to happier people and happier clients"

Ian Williams

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"The peace of mind that comes with having fortified security and a robust IT infrastructure is indescribable. The inclusion of work area recovery is essential for continuous and trusted connections during clearing. It provides us with the capability for uninterrupted and safe operations, crucial for maintaining our service delivery and supporting our students effectively."

Birmingham City University

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"Microsoft Teams on RealWear has the potential to reduce downtime, as well as dependence on handheld devices in dangerous work environments".

Porterbrook

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"The Wavenet team were always on hand to answer any questions and provide help and support when needed, special mentions need to go to our account manager and the provisioning team."

BHP Chartered Accountants

Resource centre

Latest resources

Our latest news, insights, and case studies on communications technology and security.

wavenet IT support

How we support our customers | Managed IT services UK

We support organisations by bringing together the core building blocks of modern IT - secure, resilient networking; flexible cloud and data platforms; and collaboration tools that help people work from anywhere. As the UK’s most trusted managed service and security provider, we combine a broad portfolio across connectivity, cloud, communications and cyber security with deep technical expertise to design solutions that fit each customer’s goals, not a one-size-fits-all template. From connecting people and places to applications and data, to optimising Microsoft services and costs, enabling AI-driven productivity, and protecting environments with proactive security and incident response, We help customers stay secure, agile and focused - while building the operational resilience needed to anticipate, respond to, and recover from disruption. Watch this video to find out more Transcript: 0:05 Wavenet is the UK's most trusted managed service and security provider with a broad portfolio in connectivity, cloud, communications and cybersecurity. 0:15 We employ 1700 brilliant people with over 950 of those being highly skilled technologists. 0:22 So how do we use our broad portfolio, market leading partnerships and deep technical expertise to support our customers? 0:30 Intelligent networks are the foundation upon which everything else is built. 0:34 If the network is not robust, secure and scalable then anything that's connected to it will be affected. 0:40 From supplying broadband to designing networks from scratch, we connect people and places to data and applications. 0:46 As an ISP, we know there is no one-size-fits-all when it comes to network connectivity, so we take the time to assess the situation and goals before making a recommendation. 0:56 With the intelligent network in place, we make applications and data accessible. 1:00 These can reside anywhere within the Wavenet cloud, whether that be public, private, community or SAS based services unique to the market on demand. 1:09 Azure provides you with access to technical change and run squads for transformation, engineering and support, aligned with your own initiatives and priorities and as scalable as you need. 1:21 In public services such as Azure and Microsoft 365, financial management is a critical component and we have the tools that can effectively review consumption and make recommendations to streamline costs by effective use of licences, application of Azure services and 365 subscriptions. 1:39 Modern Workplace provides secure access for colleagues to the applications and data they need, regardless of location, whether they're in the office, at home, or working remotely. 1:49 They can access their apps and data from the Wavenet cloud, or they can be delivered as SAS services over the Intelligent network. 1:56 Our Copilot adoption and readiness packages unlock productivity, making your people more efficient. 2:02 Our Desktop as a service offering manages the full life cycle of consumer devices from provision, iMac management, recovery and recycle. 2:10 Bundled with complementary services such as End User Service Desk and Customer Site Tech Desk to support your staff and colleagues, ensuring that they're able to use the technology efficiently. 2:20 Our mobile services offer cost effective connectivity and airtime plans from all the UK's mobile network providers. 2:28 IoT services can be described as modern workplace with cameras, sensors, scanners and other devices providing data and insight over the foundation network. 2:37 Once we have connected users to your business applications and data, we help them communicate and collaborate with colleagues, suppliers and customers. 2:45 We empower sales and contact centre users with generative and agentic AI tools, pulling real time data information from your systems before, during and after customer interactions to deliver outstanding customer experiences. 2:59 We protect your environment with a range of proactive security services including security testing, managed detection and response. 3:06 Seem security awareness training and cyber certifications. 3:10 Providing reassurance in the event of an attack through fast and effective cyber incident response. 3:16 Underpinned by our highly skilled people, modern platforms and ITIL aligned processes. 3:22 Our advisory, monitoring, support and manage services simplify technology management, enhance user experience and control complex environments. 3:31 Helping you stay secure, agile and focused. 3:35 From supporting your in house IT teams to fully outsourced infrastructure and end user support across connectivity, cloud, communications and cybersecurity, we scale our services to support your business needs. 3:48 Wavenet has a long heritage in delivering operational resilience services and business continuity management consultancy. 3:54 With services that have evolved to meet the growing demands of UK organisations and new technology, we deliver the ability to anticipate, prepare for, respond to and recover from disruptive events or challenges that could impact your operations. 4:09 The goal is not just to survive disruptions, but to be able to maintain critical operations and recover quickly when things go wrong. 4:16 This is especially important in a fast-paced, interconnected world where businesses faced increased vulnerabilities. 4:23 As you can see, using our economies of scale, diverse vendor relationships and cutting edge expertise, we empower customers to make their technology work smarter.

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8x8 partnership

Wavenet and 8x8 announce "first of its kind" strategic partnership

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce a ground-breaking European strategic partnership with 8x8, a global business communications platform provider. This is among the first partnerships of its kind, setting a new benchmark for enterprise communications and customer experience (CX). The announcement follows Wavenet being named 8x8 EMEA Resell Partner of the Year 2025 and 8x8 EMEA Contact Centre Partner of the Year 2025, recognition of the company’s exceptional expertise, delivery, and customer focus. Through this strategic partnership, Wavenet will deliver the 8x8 Platform for CX portfolio, including 8x8 Voice for Microsoft Teams, 8x8 Unified Communications, 8x8 CPaaS solutions, and 8x8 Contact Centre. With extensive investment in people, infrastructure, and certifications, Wavenet is uniquely positioned to help organisations modernise communications, streamline workflows and deliver AI-powered customer engagement. “This is a world-first partnership and a huge step forward for our customers,” said Barry Ward, Director of Contact Centre, Mobile and Unified Communications solutions at Wavenet. “Working this closely with 8x8 gives us a unique ability to transform how businesses communicate, particularly those upgrading from legacy systems, and wishing to enhance their customer and staff experiences.” “Wavenet’s strong dedication to innovation and customer success makes them a trusted and highly valued partner,” said Emily Masterton, Head of Channel EMEA at 8x8. “We are deeply grateful for our partnership with Wavenet, whose vision and expertise continue to elevate what’s possible for our joint customers. Achieving this strategic status as 8x8’s first partner of this kind highlights their leadership in driving the future of enterprise communications.” Together, Wavenet and 8x8 will deliver intelligent, scalable and secure communications solutions, enabling enterprises to thrive in today’s fast-evolving digital workplace. If you're interested to learn more about how Wavenet and 8x8 work together, you can get more information here.

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