Wavenet is a Diamond Partner at RingCentral and a Certified Delivery Partner, empowering our customers to elevate every conversation and streamline every workflow.
Certified Delivery Partner
As one of only eight Certified Delivery Partners for RingCentral in the UK, Wavenet are recognised as an extension of RingCentral's internal Professional Services team. Our accreditation allows us to offer professional services to deliver and provide hands-on support for the full suite of RingCentral solutions to elevate your customer experiences and team engagement. We fulfill enterprise service requests, including technical design, implementation, network configuration, integration, and monitoring services for solutions that help you build a customer-focused organisation, boosting productivity, and enhancing customer satisfaction.
RingCentral solutions
RingCentral EX (Message Video Phone)
The hybrid workspace, redesigned. RingCentral EX (Message Video Phone) is a leader in the 2023 Gartner® Magic Quadrant™ for UCaaS. RingCentral EX is a fully-integrated communication platform offering a complete business phone system alongside advanced unified communication features.
RingEX provides messaging, video, phone, and cloud contact centre services.
RingCentral RingCX
In uncertain macroeconomic conditions, businesses must balance cost savings with providing excellent customer service. This requires investing in tools, communication channels, and technology to meet rising customer expectations – customers expect quick, accurate answers from knowledgeable agents through their preferred channels on the first try.
Make customer experience your competitive advantage with RingCentral RingCX. This next-generation solution combines cutting-edge RingSense™ AI technology, an omnichannel contact centre, and RingCentral EX unified communications to deliver personalised customer journeys across various touchpoints. Give your agents and customers the best experience of your business by transforming your contact centre into a customer experience hub with all the data you need in a centralised place.
Why Wavenet and RingCentral?
Combining the best in UCaaS and CCaaS telecommunications, Wavenet partners with RingCentral as our preferred provider for public cloud.
RingCentral is a leader in the 2023 Gartner® Magic Quadrant™ for UCaaS and has global capabilities across more than 40 countries.
We see this solution as a fully featured stand-alone offering, but it can also be used to complete a Microsoft Teams environment. This also provides a choice for Mitel MiVoice Business customers wanting to adopt a public cloud UCaaS solution.
A leader in ESG, in 2022, RingCentral received a rating of AA (on a scale of AAACCC) in the MSCI ESG (Environmental, Social, and Governance) Ratings assessment.
Together, we enable your business to communicate smarter, faster, and more efficiently.
