Organisations of all kinds were already busy implementing digital transformation policies before the COVID-19 pandemic, and they will be accelerating those processes now.
In a survey of business leaders by BT Wholesale and Cisco, respondents ranked agility, flexibility and customer experience as critical to future business success.
The number of people working from home instead of offices has exploded over the past year or so. The pandemic is the main cause for that, of course, but even as things return to normal, it’s expected that some level of remote working will remain.
Many businesses are turning to internet-based telephony today, well in advance of the switch off date. They want to be able to make calm and considered choices about the best all-IP solutions for their needs.
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