Welcome to our new series on Agent Experience – your key to happier customers, more empowered employees, and a more efficient contact centre. Read on to find out why.
About TRB TRB is a wholly-owned subsidiary of the Japanese multi-national Tokai Rika Company. Occupying a 15,500ft2 site in St Asaph, North Wales, TRB has been established as the group's first assembly plant in Europe dedicated to supplying the highest quality automotive switch products to Europe's front line vehicle manufacturers.
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