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Wavenet, a leading UK managed service provider and cyber security specialist, has announced a strategic partnership with BDO to deliver an integrated approach to cyber security assurance, compliance and certification. The partnership combines Wavenet’s cyber security, readiness and technical remediation expertise with BDO’s independent audit, assurance and certification capabilities – creating a single, coordinated framework that supports organisations across their full security and compliance lifecycle. While initially focused on SOC 2 and ISO 27001 certification pathways, the partnership is designed to extend across a broader range of assurance, risk and regulatory requirements, providing organisations with a scalable and future-proof approach to managing cyber and compliance obligations. As regulatory pressure, supply chain scrutiny, and customer assurance requirements continue to intensify, organisations are increasingly challenged by fragmented delivery models - engaging multiple advisory firms, security providers and auditors. Wavenet and BDO’s partnership removes that complexity, aligning all stages of the journey under a shared programme framework to reduce delivery risk, lower internal overheads, and accelerate time to assurance. Using this approach, Wavenet – in line with BDO’s assurance framework and approach – is able to lead end-to-end security and compliance readiness activities, including: • Cyber maturity and gap assessments • Technical remediation and control implementation • Managed security services (including SOC / MDR) • Evidence management and audit preparation. BDO then delivers audit, assurance and certification services across applicable frameworks, ensuring full compliance with professional standards while maintaining complete independence by design. This structured approach provides a clear separation between delivery and assurance, while providing the client with a consistent and trusted relationship throughout the journey – from initial assessment and remediation, through to independent validation and ongoing compliance. Paul Colwell, CISO at Wavenet, said: “Organisations are under increasing pressure to demonstrate verified security and compliance across multiple frameworks, not just one. This partnership enables us to provide a structured, scalable approach that supports customers throughout their entire assurance journey, from operational security through to independent certification and beyond.” Evan Routenberg, Partner at BDO, added: “We’re thrilled to be partnering with Wavenet to offer our clients a more holistic approach to their assurance and certification needs. In today’s digital economy, cyber assurance has evolved beyond being a single certification exercise to become an ongoing requirement; our partnership will allow us to address this change, while also ensuring that audit and independent validation remain rigorous, objective, and fully independent.” The partnership is designed for mid-market and enterprise organisations with compliance-led security strategies, including SaaS providers, regulated industries, and businesses responding to increasing customer and partner assurance requirements. Organisations can begin with a structured readiness assessment aligned to recognised assurance frameworks, creating a clear and accelerated pathway to certification, audit, and ongoing compliance.

The Contact Centre Directors’ Guild (CCDG) has formally unveiled as a new, unified voice for the UK contact centre industry, backed by strategic support from Wavenet. Bringing together senior leaders from across the sector, the Guild has been established to elevate the profile of an industry that employs more than 1.16 million people - representing a staggering 3.4% of the UK working population - and plays a critical role in the success of business, public services and communities. An industry that works within a global network of contact centres with the UK being the jewel in the global crown offering the highest levels of service and sales excellence backed by global leading quality and regulation. Despite its scale and impact, the contact centre sector has historically lacked a single, coordinated voice at a national level. The CCDG aims to address this by providing a platform for collaboration among executive leaders, enabling the industry to speak more strongly on the issues shaping its future, from workforce development and customer experience to rapid technological transformation. The Guild’s formal unveiling took place at its launch event last month and follows an 18-month period of organic growth and behind-the-scenes development. During this time, it has built momentum through senior-level engagement both in and outside the industry, cross-sector collaboration and strategic planning. Its mission is to champion the sector as both a major economic contributor and a gateway to accessible, meaningful careers, whilst helping to future-proof the industry in the face of fast paced change. CCDG’s co-founders, Jane Thomas and Katy Forsyth say “The contact centre industry plays a vital role in UK business, the economy and society, yet it has too often been overlooked and has been under-represented. The Contact Centre Directors’ Guild has been created to change that, bringing together many of the industry’s senior leaders to establish a clear, collective voice for the sector at a national level. “By working collaboratively, we can elevate the profile of our industry, champion the opportunities it creates, and ensure that it is recognised not only for its economic contribution, but for the critical role it plays in supporting businesses, public services and communities, particularly in times of need. The Guild provides a platform for leadership, insight and continuous improvement, helping to future-proof the sector and ensure that it continues to thrive. The Guild is here to make a positive difference to the contact centre sector, it’s workers and the customers it serves’’ Barry Ward, Product & Strategy Director at Wavenet, agrees, saying, “The contact centre industry underpins how organisations connect with their customers, citizens and communities, yet its importance is often underestimated. At Wavenet, we believe it deserves far greater recognition. “That’s why we are proud to support the Contact Centre Directors’ Guild as a strategic partner committed to helping raise the profile of the industry and amplify the collective voice of its leaders. By working together, we can shine a light on the value the sector brings to the UK, while supporting organisations as they navigate rapid transformation in areas such as customer experience, technology and workforce evolution.” The Guild’s unveiling marks an important step in strengthening recognition for this vital sector that underpins UK economic success and business’ response during times of disruption, from supporting critical public services to enabling organisations to maintain continuity and customer support at scale. Alongside its advocacy role, the CCDG will provide thought leadership and strategic guidance to help organisations and their senior leaders across the industry navigate ongoing innovation in areas such as automation, AI and workforce and customer transformation, ensuring the UK contact centre sector remains resilient, competitive and fit for the future.

Leeds, & Solihull, United Kingdom, 22nd January 2025 – Assured Data Protection (Assured), the prominent IT managed services provider (MSP) for cloud data protection solutions, and Wavenet, a leading cyber security, communications and technology MSP, today announced a strategic partnership to provide enterprise grade backup and disaster recovery solutions to customers across the UK. Through the partnership, Wavenet will offer Rubrik's leading edge data protection platform as a managed service through Assured’s second site data replication infrastructure to bolster customers’ cyber resiliency. This partnership is part of a drive to increase Wavenet’s range of services, in line with the company’s rapid expansion through organic growth and acquisition and follows the announcement of a merger between Wavenet and Daisy Corporate Services in May, to form the UK’s largest independent IT MSP.

Wavenet CEO Philip Grannum has announced his senior leadership team following the company’s recent acquisition of Daisy Corporate Services. The new structure includes executives from both businesses, bringing together complementary strengths and experience at the helm of the UK’s largest independent MSSP.

Wavenet has announced that its existing CEO Philip Grannum will lead the combined business of Wavenet and Daisy Corporate Services following regulatory approval and completion of the deal this week. It has also been confirmed that the new company, which will be the UK’s largest independent IT managed services and security provider, will operate under the Wavenet brand.

United Kingdom, 10th June 2024 – Wavenet, a managed services provider offering businesses cybersecurity, communications, and connectivity, has onboarded a range of Multifunctional Printers (MFPs) as part of its next phase of growth as a Canon partner. By widening its portfolio, the business will be able to expand its customer base and build new revenue streams.

Wavenet and Daisy Corporate Services Join Forces to Create UK’s Largest Independent IT Managed Service Provider. Wavenet and Daisy Corporate Services announce plans to combine. The newly combined business will become the largest independent MSP in the UK. The new £500m revenue company will support over 22,000 businesses and public sector organisations delivering cloud, cyber security and connectivity solutions.

Wavenet acquires Falanx Cyber and further bolsters it’s CyberGuard division with additional penetration testing, detect & respond and red teaming services. Solihull, UK – 12th December 2023 – Wavenet Group Holdings Limited (Wavenet), backed by Macquarie Capital Principal Finance, has today announced the acquisition of Falanx Cyber.

Wavenet today announced that it was honored as Marketing Partner of the Year during Ignite 2023, Extreme Networks’ annual EMEA partner conference. Wavenet is an Extreme Diamond Partner. Together we provide some of the UK's largest private and public sector organisations with dependable and essential WiFi. "The Extreme portfolio is an innovate and essential set of networking and connectivity tools that allow us to deliver secure managed networks to our customers. With Extreme switching and WiFi we can ensure improved performance and resilience with reduced complexity. We're delighted with this latest award from Extreme, and are looking forward to building our partnership into one of the biggest across EMEA." Barry Ward, Product Director at Wavenet. "Our dynamic partner community at Extreme plays a pivotal role in our continued growth. As we drive innovation and introduce new solutions for our customers, we depend on our distribution partners to deliver high-value services and offerings to resellers. In turn, we rely on our resellers to bring our best-in-class products and services to end users to help them strategically leverage their networks and drive better outcomes. We are proud to collaborate with these outstanding organizations and individuals and grateful for the opportunity to celebrate their achievements during Extreme Ignite 2023." said Joe Vitalone, Chief Revenue Officer at Extreme Networks. Extreme’s partner program, rebranded this year as the Extreme Ignite Partner Program, is built upon a foundation of collaboration, training and trust. The program drives business growth and success by providing partners with industry-leading, innovative solutions as well as the education and expertise necessary to ensure successful delivery for end customers. As the networking industry continues to evolve, the new program gives partners the tools and resources they need to grow and strengthen go-to-market initiatives in new and existing verticals and markets. For more information about the Extreme Ignite Partner Program, visit https://www.extremenetworks.com/partners/. About Wavenet Formed in 2000, Wavenet has grown to become a respected, multi-award-winning provider of telecoms, cybersecurity, IT & technology solutions to thousands of businesses and organisations across the UK. Wavenet is a managed service provider and has long-standing partnerships with some of the top technology providers on the planet. Wavenet's vision is to be the most respected provider of cyber security, cloud and technology solutions to UK organisations. Investing in the right technologies, partners and people, and maintaining strong and dependable growth. Providing data, voice, security, and IT services to over 8,000 SME, enterprise, and public sector customers, Wavenet has offices in Solihull, London, Manchester, Cambridge, Chester, Norwich, Cardiff, Nottingham, and St Albans and employs 900 people, including over 450 trained support staff and engineers. About Extreme Networks Extreme Networks, Inc. (EXTR) is a leader in cloud networking focused on delivering services that connect devices, applications, and people in new ways. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website at https://www.extremenetworks.com/ or follow us on LinkedIn, YouTube, Twitter, Facebook or Instagram.