News & events

Wavenet has been recognised by Mitel as a 2026 Healthcare Specialisation Partner and Contact Centre Specialisation Partner, and was also named Mitel's Healthcare Partner of the Year at the company's Executive Partner Summit on 11 June 2026. Together, these recognitions highlight Wavenet's expertise in delivering communications and engagement solutions for organisations operating in demanding customer and service environments. Mitel announced its 2026 specialisation partners as part of its global partner recognition programme. Mitel says its specialisations recognise partners that have developed repeatable expertise in specific industries and solution areas, supported by strong performance, certifications, technical capability and customer success. Wavenet is listed in both the Healthcare and Contact Centre categories. According to Mitel, Healthcare specialisation partners deliver secure, reliable communication solutions that support care teams, improve coordination and enhance patient outcomes, while Contact Centre specialisation partners help organisations transform customer interactions through flexible engagement solutions. Barry Ward, Director of Product & Strategy at Wavenet, said: “We believe the greatest value for customers comes from combining the right products, technologies and expertise to create solutions that genuinely fit their needs. This recognition matters because it provides clear evidence that we are delivering on that promise.” Stuart Aldridge, Head of UK, Ireland & South Africa at Mitel, said: “This achievement reflects Wavenet’s continued investment in building deep expertise, delivering strong customer outcomes, and meeting the rigorous requirements of our Specialisation Program. “Wavenet’s commitment to excellence sets it apart in the market, and we’re proud to recognise its success.” Read Mitel’s full announcement here: Mitel Celebrates Partner Excellence and Expertise in the UK

Wavenet, one of the UK’s most trusted managed services and security providers, is proud to announce the appointment of David Hayward as Director of Mobile, reinforcing its ambition to accelerate growth across its mobile and IoT portfolio.

Wavenet has announced its new strategic partnership with Smarsh, the global leader in communications intelligence. As one of the UK's most trusted managed services and security providers, this collaboration marks a significant step in Wavenet's mission to expand its offering in this space, empowering organisations to modernise call recording using AI and other features to enhance user experience.

Wavenet, the UK’s most trusted managed service and security provider, has launched CyberGuard Net360, a new service designed to help businesses gain full visibility, security and control across complex network environments.

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce its new strategic partnership with Zoom. This collaboration marks a significant step in Wavenet’s mission to expand its offering in the enterprise collaboration and customer experience (CX) space, empowering organisations to modernise communications, streamline workflows and enhance user experience.

Wavenet is one of the UK’s most trusted managed services and security providers and is proud to announce a ground-breaking European strategic partnership with 8x8, a global business communications platform provider. This is among the first partnerships of its kind, setting a new benchmark for enterprise communications and customer experience (CX). The announcement follows Wavenet being named 8x8 EMEA Resell Partner of the Year 2025 and 8x8 EMEA Contact Centre Partner of the Year 2025, recognition of the company’s exceptional expertise, delivery, and customer focus. Through this strategic partnership, Wavenet will deliver the 8x8 Platform for CX portfolio, including 8x8 Voice for Microsoft Teams, 8x8 Unified Communications, 8x8 CPaaS solutions, and 8x8 Contact Centre. With extensive investment in people, infrastructure, and certifications, Wavenet is uniquely positioned to help organisations modernise communications, streamline workflows and deliver AI-powered customer engagement. “This is a world-first partnership and a huge step forward for our customers,” said Barry Ward, Director of Contact Centre, Mobile and Unified Communications solutions at Wavenet. “Working this closely with 8x8 gives us a unique ability to transform how businesses communicate, particularly those upgrading from legacy systems, and wishing to enhance their customer and staff experiences.” “Wavenet’s strong dedication to innovation and customer success makes them a trusted and highly valued partner,” said Emily Masterton, Head of Channel EMEA at 8x8. “We are deeply grateful for our partnership with Wavenet, whose vision and expertise continue to elevate what’s possible for our joint customers. Achieving this strategic status as 8x8’s first partner of this kind highlights their leadership in driving the future of enterprise communications.” Together, Wavenet and 8x8 will deliver intelligent, scalable and secure communications solutions, enabling enterprises to thrive in today’s fast-evolving digital workplace. If you're interested to learn more about how Wavenet and 8x8 work together, you can get more information here.

Wavenet, the UK’s most trusted managed service and security provider, is thrilled to announce its partnership with Faptic Technology. This collaboration represents a significant step forward in Wavenet’s mission to deliver innovative, scalable, and future-ready solutions for businesses navigating the complexities of digital evolution.

We’re excited to announce that we have been approved as an NCSC CIR (Cyber Incident Response) Standard Level Assured Service Provider. This accreditation, awarded by the National Cyber Security Centre (NCSC), demonstrates our capability to support organisations in effectively managing and mitigating cyber incidents.