Zoom solutions
Zoom is a cloud-based communications platform that unites video, voice, chat, and content sharing in one scalable, user-friendly solution. Its suite of tools includes:
- Zoom Phone – a modern cloud phone system with SMS, auto-attendant, and call recording
- Zoom Contact Centre – an AI-powered omnichannel platform for superior customer engagement
- Zoom Workplace – a unified hub for meetings, webinars, and team collaboration
With enterprise-grade security and seamless PBX integration, Zoom helps businesses protect existing investments while preparing for the future of work.
Powered by AI
Zoom’s AI capabilities transform the way teams work:
- Zoom Contact Centre – smarter customer interactions with Zoom Virtual Agent, AI Companion, and a fully omnichannel platform (voice, video, SMS, webchat)
- Zoom Workplace – streamlined collaboration tools that reduce admin workloads and integrate with legacy systems for a seamless transition
AI isn’t just an upgrade, it’s a productivity multiplier, giving teams faster, smarter, and more effective ways to work.
Why Wavenet and Zoom?
Wavenet has been delivering Zoom’s innovative communications solutions and helping businesses modernise workflows and enhance collaboration through AI-powered tools that support teams every step of the way. As a Platinum Partner, Wavenet combines deep expertise with extensive certifications to ensure seamless, large-scale deployments.
Beyond providing cutting-edge technology, Wavenet and Zoom offer a true partnership by designing tailored services and connecting customers with professional support to enable transformation. Their AI-enhanced platform improves collaboration and customer engagement, while Zoom’s unified suite consolidates communication channels into a single, user-friendly interface.
Together, Wavenet and Zoom are delivering award-winning, scalable solutions that drive meaningful transformation for businesses across the UK.
