Content Guru partner - IT solutions provider UK
Wavenet is a Content Guru Platinum Partner and a trusted provider of Content Guru's Cloud Contact Centre and generative AI Solutions.
Content Guru solutions
storm® CX – multi channel, one interface
Storm® is a world leading cloud customer experience platform, delivering omni-channel, omni-data, and omni-AI capabilities through a unified interface. Trusted by emergency services for its scalability and reliability, storm ensures seamless, AI-powered customer experiences.
Brain® AI – AI-powered orchestration
The Brain AI layer automates customer interactions before, during, and after engagement, empowering agents with real-time data through the Storm Customer Data Platform to provide exceptional service.
Why Wavenet and Content Guru?
As a Platinum Partner, Wavenet has been successfully delivering and supporting Content Guru's full suite of innovative solutions to many of their customers. They've been helping to drive customer experience transformation through automation that supports agents every step of the way. As the only European vendor in the Gartner Magic Quadrant for Contact Centre as a Service, Content Guru specialises in large, complex deployments. With the highest CSAT scores on Gartner Peer Insights.
Beyond pioneering solutions, Wavenet and Content Guru offer true partnership by designing tailored services and connecting customers with a professional services network to facilitate transformation. Their AI-powered orchestration improves customer experiences with automation that assists agents throughout the interaction. Their cloud platform consolidates communication channels into a single interface, while the Customer Data Platform provides agents with invaluable insights.
Together, Wavenet and Content Guru are delivering award-winning solutions that drive significant transformation for businesses across the UK.
