Content Guru is the mission-critical partner for large enterprises across private and public sectors, leading the way in cloud contact centre solutions. As a Platinum Partner, we can deliver and support the full suite of Contact Guru's solutions to enhance your customer experiences and improve team engagement.
Storm® is a world leading cloud customer experience platform, delivering omni-channel, omni-data, and omni-AI capabilities through a unified interface. Trusted by emergency services for its scalability and reliability, storm ensures seamless, AI-powered customer experiences.
The Brain AI layer automates customer interactions before, during, and after engagement, empowering agents with real-time data through the Storm Customer Data Platform to provide exceptional service.
Wavenet has been successfully delivering Content Guru's innovative solutions to many of their customers, helping to drive customer experience transformation through automation that supports agents every step of the way. As the only European vendor in the Gartner Magic Quadrant for Contact Centre as a Service, Content Guru specialises in large, complex deployments. With the highest CSAT scores on Gartner Peer Insights.
Beyond pioneering solutions, Wavenet and Five9 offer true partnership by designing tailored services and connecting customers with a professional services network to facilitate transformation. Their AI-powered orchestration improves customer experiences with automation that assists agents throughout the interaction. Their cloud platform consolidates communication channels into a single interface, while the Customer Data Platform provides agents with invaluable insights.
Together, Wavenet and Five9 are delivering award-winning solutions that drive significant transformation for businesses across the UK.