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AudioCodes IT solutions partner

We’re proud to partner with AudioCodes, a global leader in voice networking, unified communications, contact centre, and conversational AI solutions.

 

Through our partnership with AudioCodes, we deliver scalable and resilient voice solutions that improve collaboration, enhance customer engagement, and simplify the management of complex communications environments.

Who are AudioCodes?

For over 30 years, AudioCodes has helped organisations modernise enterprise communications with innovative voice infrastructure, AI-powered customer experience tools, and intelligent workplace solutions. Its portfolio spans Microsoft Teams, Zoom Phone, Webex, and hybrid voice environments, helping businesses transition seamlessly from legacy telephony to secure, cloud-first communications.

Whether you’re modernising your telephony estate, enabling hybrid work, or enhancing contact centre experiences, AudioCodes provides the flexibility, interoperability, and reliability needed to support digital transformation at scale.

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AudioCodes is powered by AI

AI is transforming the future of enterprise communications, and AudioCodes is helping organisations with smarter, more efficient ways of working through capabilities such as an AI-powered receptionist, automated call transcription and summarisation, and intelligent IVR and self-service automation.

AudioCodes combines AI-enhanced voice technologies, intelligent routing, conversational AI, and automation capabilities to streamline customer interactions and improve employee productivity. From voice applications and intelligent meeting experiences to automated provisioning and analytics, AudioCodes helps businesses reduce operational complexity while delivering better user experiences.

AudioCodes has a live platform that enables customers to deploy and manage cloud voice services faster, with simplified onboarding, policy management, and monitoring capabilities across Microsoft Teams, Zoom Phone, and Webex environments.

Together with AudioCodes, we help businesses embrace AI-driven communications, reduce call volumes, improve response times, and enhance user experience.

Why Wavenet and AudioCodes?

We combine deep expertise in unified communications, contact centre, networking, and managed services with AudioCodes’ industry-leading voice and AI technologies to deliver tailored solutions that meet the evolving needs of modern organisations.

Our experience supporting complex communication environments means we can help businesses migrate from legacy systems, optimise hybrid infrastructures, and deploy cloud voice services with minimal disruption.

Working alongside AudioCodes enables us to deliver:

  • Seamless migration from traditional telephony to modern UC platforms
  • Secure and reliable voice infrastructure for hybrid workforces
  • AI-enhanced customer experience and contact centre solutions
  • Simplified deployment and management across multi-vendor environments
  • Certified interoperability with Microsoft Teams, Zoom, Webex, and leading UC platforms

By combining AudioCodes’ flexible technology portfolio with our consultancy, deployment, and managed support services, we help organisations modernise communications while protecting existing investments and preparing for future growth.

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How can we help you with our AudioCodes expertise?

We work closely with AudioCodes to help organisations modernise communications, improve collaboration, and deliver exceptional customer experiences.

Our experts can support you with:

Whether you’re looking to simplify operations, improve call quality, enable AI-powered experiences, or future-proof your communications environment, we can help you build a smarter, more connected workplace.

How can we help?

With the right expertise in place, we help you to transform and thrive by enabling connectivity, protection, analytics, and action on all customer data from the edge to the cloud. 

We offer a comprehensive IT solutions portfolio – from converged infrastructure solutions to managed services, all delivered through world-class professional services and supply chain management capabilities.

No matter where you are on your transformation journey, we can help.  

Book a discovery session with our team to assess your current telephony environment and define a clear path to cloud voice and AI-driven customer engagement.

Discover how we’re working with AudioCodes to bring you an AI-first, native Microsoft Teams omnichannel contact centre.