How to schedule a call on Teams: the complete guide for business users

02/12/24 Wavenet
Schedule a call on Teams

Whether you're coordinating a remote team, managing clients, or collaborating across departments, knowing how to schedule a call on Teams is essential for staying productive in a modern digital workplace.

Microsoft Teams isn’t just a chat tool — it’s a fully integrated collaboration platform. Scheduling your calls within Teams ensures your meetings are organised, trackable, and synchronised with your Microsoft 365 calendar.

Why learning how to schedule a call on Teams matters

Microsoft Teams brings together chat, file sharing, meetings, and calling into one unified workspace. Scheduling directly in Teams helps businesses:

  • Streamline collaboration with fewer emails
  • Ensure calendar accuracy with Outlook sync
  • Use automated Teams meeting links
  • Maintain meeting history, recordings, and files in one place

How to schedule a call on Teams - step-by-step

1. Open Microsoft Teams

Launch Microsoft Teams on your desktop or browser and sign in using your Microsoft 365 work or school credentials.

2. Go to the calendar tab

Select Calendar in the left-hand menu. It mirrors your Outlook calendar and shows all upcoming meetings.

3. Click “New meeting”

In the top-right corner, click New Meeting. This opens a scheduling form.

4. Enter meeting details

Fill in the following fields:

  • Title: A clear, descriptive meeting name
  • Attendees: Add colleagues or external contacts via email
  • Date & Time: Set your meeting slot
  • Location: Leave as “Microsoft Teams Meeting” (it adds the join link)
  • Details: Add an agenda, documents, or notes

This step is the core of how to schedule a call on Teams. Every attendee will receive a calendar invite with the join link included.

5. Send the invite

Click Send. The meeting will appear on everyone’s calendar, complete with the Teams meeting link.

Bonus: schedule a Teams call from Outlook

If you're already in Outlook, you can also schedule a call:

  • Go to Calendar > New Teams Meeting
  • Add attendees, time, and details
  • Click Send

This works seamlessly with the same functionality as in Teams.

Best practices for scheduling Teams calls

  • Use clear, actionable titles
  • Include agendas or relevant documents
  • Use the Scheduling Assistant to avoid conflicts
  • Enable reminders and recordings if needed
  • Follow up with notes or outcomes post-call

Common questions

Can I invite people outside my organisation?
Yes - simply enter their email address and Teams will send them a link they can use without signing in.

Can I make it recurring?
Absolutely. Use the “Repeat” dropdown to make your call daily, weekly, or custom recurring.

Can I schedule a call on mobile?
Yes - the Teams mobile app has a full-featured Calendar tab.

Need help with Microsoft Teams? We can help

We help businesses streamline communication and collaboration with Microsoft 365 and Teams. Whether you need help with Teams Phone System, training, or license optimisation, we’re here to support your journey.

Conclusion

Knowing how to schedule a call on Teams is a foundational skill for anyone working in today's digital-first world. With just a few clicks, you can book, manage, and join calls - whether you're across the office or across the globe.

Make Teams your productivity hub - and let us help you make every meeting count.

 

For more information on Teams, visit: https://www.wavenet.co.uk/microsoft/microsoft-teams-premium 

For more information on external voice calling from Microsoft Teams, visit: https://www.wavenet.co.uk/solutions/teamslink-and-collaboration 

Find out more about Microsoft 365 here: https://www.wavenet.co.uk/cloud-and-modern-workplace/microsoft-365 

Speak to our experts today to get started with Microsoft Teams the right way.

Unified Communications & Voice, Microsoft, Articles, Microsoft Teams

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Business continuity software: from compliance tool to strategic advantage

For many organisations, business continuity software still sits in the category of “necessary but non-essential”, a line item justified by regulation or audit, rather than by value. Too often, it’s viewed as an insurance policy that rarely gets used and delivers little measurable return. That perception is understandable. But it’s also fundamentally flawed. After more than three decades working across business continuity, operational resilience, and crisis management, I’ve seen first-hand how organisations behave under pressure. I’ve also worked with a wide range of continuity platforms, some impressive, others far less so. What has become increasingly clear is this: when the right software is implemented well, it materially strengthens an organisation’s ability to withstand disruption. And the larger and more complex the organisation, the greater that advantage becomes. Clarity in the moments that matter most Disruption compresses time and amplifies uncertainty. In those moments, resilience is not about having a document on a shelf, it’s about having absolute clarity on what needs to happen next. When an incident unfolds, leaders and response teams must be able to answer critical questions immediately: What actions need to be taken, and in what order? Who needs to be informed, and what do they need to know? Which services are truly critical and must be prioritised? Where and how will those services be recovered? And if recovery isn’t possible, what is the agreed fallback? Most organisations already hold the answers to these questions, but they’re scattered across spreadsheets, documents, and systems, often owned by different teams and updated at different times. In a crisis, that fragmentation quickly becomes a liability. This is where business continuity software proves its value. At its best, business continuity software does far more than store plans. It helps organisations understand themselves. By capturing and structuring information on critical services, recovery objectives, and the dependencies that underpin them, these platforms provide visibility that simply isn’t achievable through manual approaches alone. Technology, suppliers, facilities, data, and key people can all be mapped in a way that shows not just what’s important, but why it’s important and what it depends on. This insight enables organisations to create clear, actionable response strategies, playbooks, and contact groups that can be relied upon under pressure. It also allows teams to challenge assumptions, identify single points of failure, and uncover hidden risks before an incident exposes them. Many modern platforms also support real-time dependency analysis and data-gap reporting. This makes it possible to visualise upstream and downstream impacts and quickly understand the consequences of disruption. Attempting this level of analysis using spreadsheets or disconnected documents is slow, inefficient, and highly prone to human error, particularly during an incident. A single source of truth, when you need it most Another often overlooked benefit of business continuity software is the ability to act as a central, trusted source of truth. When offices are inaccessible, internal systems are unavailable, or teams are working remotely, continuity information still needs to be accessible. Secure, off-site platforms, typically available via both web browser and mobile, ensure that plans, contacts, and response information remain available even when the organisation itself is under strain. In practice, this accessibility can be the difference between a coordinated response and a reactive scramble. How business continuity software supports resilience Increasingly, business continuity software is being used not just to support response, but to underpin broader operational resilience objectives. Platforms such as Shadow-Planner, for example, are designed to help organisations move beyond static documentation and treat resilience as a living capability. By bringing together critical service identification, dependency mapping, recovery planning, and crisis response within a single environment, such tools help organisations maintain a clear, current view of their operational risk landscape. Used effectively, business continuity software supports better decision-making, clearer accountability, and faster mobilisation during disruption. It reduces reliance on individual knowledge, simplifies complexity, and helps ensure that the right information is available to the right people at the right time. Key takeaways Business continuity software should not be viewed as a compliance artefact or an emergency-only tool. When implemented and maintained properly, it becomes a strategic enabler, one that reduces risk, strengthens preparedness, and supports confident, coordinated action when disruption occurs. In an environment where resilience is increasingly scrutinised by regulators, customers, and boards alike, the real value of these platforms lies not in the software itself, but in the organisational clarity they enable. The right business continuity software doesn’t just help organisations respond to incidents. It helps make them stronger. By embedding resilience into everyday operations, it improves visibility of critical services, keeps plans accurate and actionable, and supports better decision-making. Business continuity becomes part of how the organisation operates, not just something it turns to in a crisis. About the author Colin Jeffs MBCI transitioned into business continuity from IT project management, where resilience was a core requirement of system implementation. He has over 30 years’ experience in business continuity, operational resilience, and crisis management, holding senior leadership roles within major financial institutions in the City of London. Colin now leads Wavenet’s award-winning operational resilience consulting and software division and co-designed the latest version of Shadow-Planner.

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We support organisations by bringing together the core building blocks of modern IT - secure, resilient networking; flexible cloud and data platforms; and collaboration tools that help people work from anywhere. As the UK’s most trusted managed service and security provider, we combine a broad portfolio across connectivity, cloud, communications and cyber security with deep technical expertise to design solutions that fit each customer’s goals, not a one-size-fits-all template. From connecting people and places to applications and data, to optimising Microsoft services and costs, enabling AI-driven productivity, and protecting environments with proactive security and incident response, We help customers stay secure, agile and focused - while building the operational resilience needed to anticipate, respond to, and recover from disruption. 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