Posts about Ebooks

We help healthcare providers revolutionise patient care through digital transformation and cloud contact centre technology. By combining our expertise with Five9’s market-leading platform, we enable hospitals, clinics, and health systems to deliver faster, more personalised, and more accessible care. This comprehensive guide explains how to: Break down data and operational silos Integrate digital and in-person patient journeys Enable secure self-service portals and chatbots Deliver seamless omnichannel engagement across voice, email, SMS, and video We empower healthcare organisations to unlock underused data, improve clinical team productivity, and meet rising patient expectations — all while enhancing outcomes, lowering costs, and creating connected care experiences that stand out in today’s competitive healthcare market.

Cloud is the clear choice for business communications Industry watchers and pundits all agree that in the cloud-versus-premises PBX debate, the cloud has won. Cloud-based “as a service” solutions are taking off as companies look to the cloud for their unified communications (UC), collaboration, and contact centre needs.

Tipping points: Factors typically driving the transition from a legacy PBX to cloud VoIP Essential business apps are now born in the cloud. Whether you have a CRM solution, something for HR, or simple file storage, it’s probably in the cloud. But for any number of reasons – not the least of which is the relatively large investment required for a new PBX – many businesses have delayed upgrading their PBX and moving it to the cloud. Consequently, you may be living with a communications system that lacks the capabilities and flexibility to support rapid growth or business agility. Or you may be dealing with the worry that you are literally one ageing component away from complete failure of your company’s business communications... Whatever your current situation, this paper provides useful insight, including understanding the factors typically driving the transition from a legacy PBX to cloud VoIP and factors to consider when selecting a communications provider before drilling down into each of the 7 key advantages of moving to a cloud communications system…

When it comes to enterprise data management, the question of object storage vs block storage is one IT professionals and decision-makers face regularly. Whether you're modernising infrastructure, migrating to the cloud, or building data-intensive applications, understanding the difference between object storage vs block storage is essential.