IT Support Services & Technology Provider
The UK’s leading technology & IT support provider for schools & education.
Wavenet Education
Our fully managed service gives you
- A single point of contact for your entire environment – infrastructure, applications, backup, security and more.
- Central help desk support and optional on-site technicians – available 24/7.
- Remote monitoring of your entire environment – network/security/firewalls.
- Transparent support contracts with no hidden surprises.
- Centrally managed ICT audits, software patching and disaster recovery.
- Advice and guidance on ICT best practice and all things tech.
- A partner that acts as an extension of your IT teams.
- A free network health check, providing an audit of your school or MAT’s IT infrastructure, which will form the basis of your school’s support plan and technology road map, with actions based on severity in terms of cost savings, safeguarding issues and any efficiencies to be had.
- Fully DBS checked staff.
Enabling the Collective IT Vision
We’ll undertake a detailed survey of all your sites and work with you and your IT teams to build out a five-year collective ICT plan that’s designed to deliver against a raft of defined outcomes. As part of this process, we will:
- Address all aspirations with regards to enabling teachers, staff, pupils and parents.
- Evaluate the best way to give everyone access to the same high-quality ICT services.
- Architect a single unified technology foundation featuring standardised systems, services, processes and governance.
- Empower schools with the autonomy they need to address localised needs.
- Unleash a common standard for managing the end-user experience.
- Eliminate complexities that get in the way of group-wide collaboration, communication or evolution of the classroom learning experience.
Future proof your MATs’ IT Strategy
Bringing together a group of schools under a MAT umbrella often results in a collection of IT support staff, third-party companies and methodologies that make it difficult to deliver a consistent and proactive approach to keeping everything up and running today – or plan the future technology roadmap. At Wavenet Education we’ll take responsibility for your IT infrastructure and group-wide support needs with defined SLAs for every eventuality.
As a specialist managed ICT solution provider for education, we’ve helped MATs across the country address all these challenges – and more. Helping them transform how schools operate and consume the services they need. As part of this process, we optimise how MATs invest their ICT budgets – enabling them to leverage economies of scale via a centralised purchasing model and future-proof their technology strategy.
Contact our team of education experts today to find out more about how Wavenet can help your MAT streamline your ICT environment, optimise your budget with future proof IT strategies and solutions.
Helping independent schools deliver exceptional learning and teaching environments
Independent Schools operate a vast array of networked IT infrastructure, devices and software solutions to ensure teachers can provide the very best teaching environment for their pupil’s and deliver on their commitments to parents. In today’s ever evolving landscape of digital technology and the education sectors unique logistical and compliance requirements it’s imperative that schools have the right IT infrastructure, planning and support in place to deliver the very best for their students.
Contact our team of education experts today to find out more about how Wavenet can help you streamline every aspect of your ICT environment and initiate best value future-proofed IT strategies.
IT Technician Support for Schools & Education
Schools are more dependent on technology than ever before, yet many do not have access to the IT support expertise they need. Wavenet employ a team of dedicated, knowledgeable IT technicians who specialise in providing IT support and assistance to schools. Supporting a broad range of topics, our technicians will work as part of your team, ensuring your network and IT is running smoothly.
Not just there for if something goes wrong, our technicians will become a familiar and friendly face around school helping develop ICT best practice and offering advice and guidance on all things tech!
Network Based Application Analytics
To provide students, faculty members and other network users with the performance and availability they demand, IT departments need to understand exactly how their network resources are being consumed. What applications are being used? What devices are used to access the network? Where and when is access required?
We provide educational institutions granular and meaningful analytics across their entire network infrastructure. Our monitoring solutions gather data to provide a holistic view of your environment with proactive performance monitoring and alert systems that highlight issues before they impact the service.
Detailed network usage data and reports deliver insight into how infrastructure and application resources are used across your sites. This information enables your network to be optimised for the best applications performance and quality of service for users, providing them with an improved experience.
