How Collaboration Tools Support Public Sector Organisations

16/11/20 Wavenet
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Microsoft Teams is arguably the ultimate collaboration tool. Adopted by organisations of all sizes and industries of all verticals. But does it have its place in supporting the Public Sector?


But how does it work for the Public Sector? A group of organisations that face a unique set of challenges, not least of all, compliance. 


When any collaboration platform is brought in to consideration, security and compliance are always at the forefront of the list of concerns an organisation may have. Microsoft has addressed this issue head-on, with a custom set of Teams templates dedicated to the Public sector.



What are Teams base templates?


Base template types are templates created for specific industries by Microsoft, often containing apps that are not available for general release in the app store and "team properties" that are not yet supported in existing teams templates.

They are designed with the specific industry in mind and cover aspects that the industry will require, the permissions and compliance. 

Once a base template has been selected there is a small element of personalisation that means you may extend or override the template with additional properties.

Microsoft has a list of base templates available and will continue to extend and develop more of these over time.




Class Team Apps:

  • OneNote Class Notebook
  • Assignments app



  • Team visibility set to Hidden Membership

Staff Team Apps:

  • OneNote Staff Notebook


PLC Team Apps:

  • OneNote PLC Notebook



Ward Channels:

  • Announcements
  • Huddles
  • Rounds
  • Staffing
  • Training


Hospital Channels:

  • Announcements
  • Compliance
  • Custodial
  • Human Resources
  • Pharmacy




Development of Teams for Healthcare


Teams for Healthcare is under constant development and Microsoft offers several features to help healthcare organisations and hospitals. These include care coordination and collaboration, electronic healthcare record integration and worker system integration.


Microsoft is also developing MS Teams Patients apps with the view to aiding healthcare organisations in providing the best patient care possible. The preview of the app shows that it will integrate with EHR systems to provide healthcare providers with valuable healthcare insights, the ability to create lists of high-risk patients and for healthcare teams to all have easy access to patient records collaboratively.



Development of Teams for Education


Teams for Education has always been a focus of Microsoft from the inception of Teams. Ever developing and expanding the experiences available, Teams for Education has numerous benefits to all sectors of education whether it's virtual classrooms or a simple attendance register Microsoft Teams addresses many of the challenges experienced in providing remote education.


Microsoft brings users together, creating classroom scenarios when real life situations prevent these. Making sharing of assignments and work straightforward and allowing two-way collaboration between students and teachers.



Why Wavenet?


Wavenet is partnered with Microsoft and included in the RM3808 Network Services 2 framework can aid your Public Sector organisation in it's journey to a more digital workplace. We are dedicated to providing Public Sector organisations future-proof, agile and cost effective solutions that will transform the way they work.


With over 2 decades of voice technology experience, Wavenet offers a platform that provides the ultimate collaborative communication through MS Teams and TeamsLink.


TeamsLink Logo-1

We have a dedicated internal development team who are committed to providing our customers with the best solutions available. As well as our own developers, we also partner with best-of-breed vendors that provide Microsoft Certified handsets that directly run Teams on-screen, giving you the freedom to choose how you roll out teams to your users.




Unified Communications & Voice, Microsoft, Articles, Public Sector, Microsoft Teams, TeamsLink

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