We believe your private information should be just that, private. Clearly, to operate our services we sometimes need to collect some personal information about you. Wavenet is committed to data security and has invested heavily in robust systems that are both ISO27001:2013 and Data Protection Act 2018 compliant with regular audits by external UKAS approved certification auditors. This policy explains what we do and why we do it.
We ask for your name, business email address and service address details, sometimes this address might be a personal address. We need this data for the purposes of fulfilling the contractual obligations to provide a service.
We take great care to keep all your data secure, all data is kept within secure computer systems that are all ISO27001 certified and the data is all kept in the EU.
These computers are housed in secure data centres with heavily restricted access with numerous levels of security to prevent unauthorised access to those servers including firewalls and complex passwords.
The primary use of the data we collect is to provide you with a service when providing this service we require contact & location details to fulfil this contract and adhere to Ofcom regulatory requirements.
Wavenet will process data for the period required to set up the contract and will store the data for the term that the contract exists, plus 7 years.
We don’t and never will sell or rent your information to any 3rd party.