Managed Detection and Response (MDR)

Why the healthcare sector needs Managed Detection & Response

Critical patient data, life-saving devices and digital systems are constantly at risk from ever-evolving threats, so for healthcare leaders and their security and IT teams, having a robust security posture isn’t optional. It’s primary care for your organisation.

Our MDR services bring 24/7 expert-led detection and rapid response capabilities to healthcare IT teams already stretched thin - offloading the complexity of threat hunting, correlation, and incident handling while closing the response gap from hours to minutes.

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Protect your patient data and your critical systems

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In our experience, the top 4 threats facing the UK healthcare sector, are:

Ransomware is still the top threat with NHS systems vulnerable due to legacy IT, and open access points, and compelling targets due to the high impact of downtime
Insider threats are becoming harder to spot and shared logins and weak audit trails make it easy to miss unusual activity. Access to patient data and clinical systems provides a huge opportunity to cause harm—intentionally or by mistake.
Third-party systems expand your attack surface and increase exposure. Hospitals and clinics rely on external providers for labs, imaging, comms, and software. If a supplier’s system is compromised, attackers can use that to get into NHS networks.
Phishing still gets through filters. Attackers spoof NHS emails or trusted suppliers to steal login details or deliver malware. Staff are often the first point of failure, and email is still the main entry route, with vishing and smishing on the rise.

Managed Detection and Response fits into existing NHS and healthcare environments to improve security across all digital services:

Spotting threats early - Picks up ransomware, phishing, and suspicious access before they cause harm
Investigating quickly -Uses telemetry from endpoints, networks, and cloud to understand what’s happening, fast
Containing incidents - Isolates devices or user accounts automatically or with analyst support to stop spread
Monitor continuously – Operates 24/7 so nothing gets missed during off-hours or shift changes
Reduces pressure on IT – Provides expert-led response and reporting so your team can focus on core services

Data Security Protection Toolkit (DSPT)

Navigating DSPT requirements can be complex. Our CyberGuard MDR services provide technical controls and threat detection capabilities that support your compliance with the National Data Guardian’s 10 data security standards. For organisations needing audits or advisory support, our specialist Cyber Advisory Services team delivers tailored reviews and expert guidance to make your DSPT submission simple, secure, and stress-free.

MDR from a company that ticks all the boxes

24/7 UK-based SOC

Security Operations Centre, fully operated within the UK, ensuring data sovereignty and GDPR alignment – critical for the healthcare sector - 24/7/365 days a year.

Human-led proactive threat hunting

Unlike purely tech-led solutions, our SOC team of experienced, highly qualified, and accredited cyber security specialists combine threat hunting, incident response, and customised playbooks to provide hands-on defence.

CREST accredited team

Our specialist security team is fully CREST-accredited and capable of supporting full incident lifecycle management, including digital forensics, malware analysis, and legal/regulatory communications support.

Bespoke detection analysis

Our MDR platform is not a one-size-fits-all solution. We collaborate closely with each healthcare customer to customise detection rules based on their specific environment, infrastructure, and business risks, enabling us to more effectively protect their critical assets.

Actionable intelligence

Our solutions provide deep observability, and blind spot elimination, enabling precise action by clearly identifying the next steps to take. This level of insight helps the healthcare industry enhance its security posture.

Sector expertise in healthcare

We understand and can help you meet Data Security and Protection Toolkit (DSPT) requirements, ICO expectations, data protection obligations and the key aspects of health industry compliance.

Close integration with certification & training

We support your broader security goals through linked services such as Cyber Essentials, ISO27001 readiness, user training, phishing simulations, and security reviews.

Compliance & regulation

We have proudly achieved multiple quality certifications that evidence and demonstrate our exceptional industry-leading expertise, reflecting our unwavering professional standards.

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Our MDR services

Endpoint Detection and Response (EDR):

What it does: Monitors, detects, and responds to threats on devices like laptops, desktops, mobiles, and servers.

Key features: Continuous data collection, real-time threat detection, and rapid response capabilities.

Advantage: Provides vital endpoint security, prevents breaches at the device level, and helps quickly contain threats.

Extended Detection and Response (XDR)

What it does: Integrates threat detection across endpoints, networks, cloud, and email systems with a unified view for comprehensive monitoring.

Key features: Multi-layered visibility, automation, AI-driven correlation, and faster detection.

Advantage: A holistic, proactive security approach, enabling faster response to sophisticated, multi-vector attacks.

Network Detection and Response (NDR)

What it does: Captures and analyses network metadata to identify suspicious activities and threats.

Key features: Behaviour analysis, machine learning, real-time detection, and privacy-preserving metadata analysis.

Advantage: Provides practical, early threat detection across the network while safeguarding user privacy and enabling swift response.

Security Information and Event Management (SIEM)

What is: A centralised cyber security solution that collects, aggregates, and analyses security events and log data from across an organisation’s network, systems, and applications.

Key features: Correlates data from multiple sources to detect potential security incidents, provides real-time alerts, and streamlines incident response.

Advantage: Enhances threat detection, improves incident management, supports compliance, and boosts overall security and operational efficiency through proactive monitoring and scalable architecture.

Incident Response

What it does: Provides 24/7 round-the-clock rapid remote and on-site support to help organisations manage and recover from cyber incidents effectively.

Key features: Delivered by a CREST-accredited team, the service covers the entire incident lifecycle, including identification, containment, eradication, recovery, and post-incident analysis with expert guidance throughout.

Advantage: Minimises disruption and reputational damage while accelerating recovery, ensuring organisations can respond confidently and maintain business continuity during a cyber crisis.

Our customers

We have more than 1,240 customers across the UK within the healthcare sector, including...

Case studies

“Wavenet consistently outperformed, outpriced, and out serviced other providers. Their key focus was on culture and people, providing a friendly service that feels more like a partnership than a supplier relationship. Their interest in the patient care we provide in the NHS meant they were eager to customise our service to our sector.”

Chris Page - Cyber Security Consultant CISM, CISLI at Royal Orthopaedic Hospital NHS Foundation Trust

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“Cyber security is an ever-evolving challenge and partnering with Wavenet put us in the best position to protect ourselves. The relationship between my team and the Wavenet CyberGuard team has been incredibly beneficial. It’s a relationship that continues to flourish through regular updates, communication, and support."

Malcolm Gandy - Chief Information Officer at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

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“The volume of data we hold is far beyond what an organisation of our size would usually manage. Wavenet has empowered us to achieve a level of cyber security that goes beyond what would normally be possible for a comparatively small team like ours. Their expert guidance and comprehensive services have allowed us to safeguard sensitive information securely and robustly.”

Edward Conway - Director of IT & Security at Mental Health Innovations

"Ever since WannaCry in 2017, the Trust’s Board of Directors and I recognised we needed to up our game in regard to cyber security and give it the resource it demands."

Gerard Kilgallon - Head of IT

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"The stable infrastructure and support they provide for us allows us to keep doing what we do with new and exciting ways to enhance the patient experience that we feel sets us apart in our industry."

MYA Clinics Ltd

Our partners

We partner with industry leading technologies for managed detection and response:

Frameworks

RM3764.3 - Cyber Security Services 3
RM6100 Technology - Services 3 All Lots
RM6116 - Network Services 3
RM6098 - Technology Products & Associated Services 4 Lots
RM3825 - HSCN Services DPS
NOE CPC - Total Technology Solutions
YPO - YPO 1126 - Cloud Services, Data Centre Management and Transformation Solutions
RM1557-14 - G-Cloud 14

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Our credentials

We have successfully achieved various quality certifications that evidence our outstanding and world-leading work and our commitment to high standards as a trusted managed service and security provider.

At Wavenet, our Managed Detection and Response (MDR), delivered by expert cyber specialists, provides enterprise-grade detection without the hefty costs of an internal Security Operations Centre (SOC). As one of the UK’s leading healthcare technology providers, we ensure your healthcare data and infrastructure stay compliant, secure, and equipped with the best technology and expertise to counter today’s threats.

Key Stats: BT reports that 94% of NHS staff feel responsible for cyber security, but only 36% believe current measures are sufficient. https://business.bt.com/insights/building-cyber-resilient-healthcare/ 66% of health or social care sector have an incident response plan. Gov.UK - Cyber Security Breaches Report Survey 2025

Managed Detection and Response (MDR) services for the healthcare sector

Accredited cyber security experts

Why the healthcare sector needs Managed Detection & Response

Protect your patient data and your critical systems

In our experience, the top 4 threats facing the UK healthcare sector, are: