About the customer
Andrews Property Group is a purpose-driven business that is unique within the property world as it is owned by a charitable trust. Operating from branches throughout the South of England, Andrews Property Group has 500 employees and offers a wide range of services which include Sales, Lettings, Financial Services, Property Asset Management, Block and Estate Management and Land & New Homes.
The challenge
As is the case with many businesses, Andrews relies heavily on connectivity, and they experienced:
- Occasional connection speed issues at some locations, affecting access to essential online systems like CRMs and digital correspondence.
- Lack of full visibility into connection speeds, making it difficult to identify and address network performance issues promptly.
- The need for a more reliable, resilient, and manageable connectivity system to support daily operations and business growth.
"We’ve achieved everything we set out to do through this project: Increased service, increased visibility and increased resilience. We’re now seeing increased uptime and better connection speeds."
Duncan Chivers, Head of IT & Change at Andrews Property Group
The solution
Having identified us as the best partner to help them achieve their goals and address their issues, we were able to:
- Migrate their connections to Meraki SD-WAN.
- Activate their dormant secondary data connection to proactively boost primary line performance while serving as a failsafe.
- Provide their IT team with a simple dashboard for full visibility and control over connection speeds and bandwidth usage.
- Implement smart traffic routing, remote management, and enhanced security features, including firewalls, IPS, and malware protection.
The results
The Meraki SD-WAN solution we provide has given Andrews Property Group peace of mind, and has:
- Achieved faster, more resilient connectivity with improved cloud application performance.
- Enhanced visibility and control, enabling quick issue identification and resolution, ensuring business continuity.
- Futureproofed network with automatic updates and zero-touch provisioning to reduce operational overheads.
- Improved security and cost savings through simplified provisioning and maintenance.
- Enabled secure, reliable remote working across multiple sites.
"This upgrade has transformed the way we work. Our teams now experience consistently fast, reliable connections and the difference is night and day compared to before. It’s made us more productive and less frustrated with technology. I’ve been in IT for 25 years and it’s refreshing to find a solution that actually does what was specified."
Duncan Chivers, Head of IT & Change at Andrews Property Group
*The original engagement was with Daisy, acquired by Wavenet in 2024.
If you’d like to find out more about how Wavenet could help your business with the areas covered in this case study, then get in touch at enquiries@wavenet.co.uk.
