Operator Connect

Collaboration & Engagement is seamless with Teams

Woman making a call from Microsoft Teams

What works for you?

By landing here, you will know that Operator Connect is a solution available to Microsoft 365 customers who wish to use their preferred voice carrier to enable their users to make and receive PSTN calls in Microsoft Teams.

But are you a business that has the technical knowledge and ability internally to facilitate Operator Connect and manage your own Microsoft Teams Admin Centre or are you a business that requires the expertise of the Wavenet Team to implement Operator Connect and manage your Microsoft Teams estate.

Either way the Wavenet Team are here to help and offer a plethora of options to assist in your Microsoft Teams journey. Contact us to find out more on  0333 234 0011 or use the form opposite:

Find out more about Operator Connect

Just submit your details and we'll be in touch shortly.

 

Key Benefits of Operator Connect

Easy-to-use interface

Simple

Easy-to-use interface, no special training needed.

Cost-effective

Cost-effective

Teams internet phone calls are cheaper than analogue.

 

Address-book

Flexible

Keep existing numbers or create new ones.

 

Seamlessly across devices

Seamless

Make, receive, and divert calls seamlessly across devices.

How Operator Connect Works

By default, Microsoft’s Team system does not allow users to make and receive phone calls to and from landline and mobile numbers. This is where Operator Connect comes in.

By creating a dialler within the Teams platforms, users can make, receive, and divert phone calls all without leaving the Teams application. With all your business’s communications in one place, your teams can save time, increase flexibility, and boost teamwork, even when working on multiple devices.

Man using a mobile phone in the back seat of a car.
Mobile phone dialling a number.

Business-friendly Features

Utilising Microsoft Team’s existing features, Operator Connect adds a range of add-on features to make your communications easier and more efficient.

Features you can expect from Operator Connect:

  • Call analytics.

  • Voice recording and fraud management.

  • Make and divert calls all from the Microsoft Teams application.

  • Quick and easy deployment.

  • Work from anywhere, all within the Microsoft Teams App.

Why Operator Connect?

Keep your existing numbers

With Operator Connect, you can run multiple voice services side by side. If you have numbers from a different supplier, you can port these across into Operator Connect to keep them.

Simplify communications

By unifying your telephone and online communications into a single system, you remove the disconnect between Microsoft Teams and your phone services. The simple dialler interface allows for your team to conduct all communication in a single place, making management easy.

Optimise flexible working

As Microsoft Teams is available to use anywhere, Operator Connect is also available to use anywhere. Whether your business has remote or hybrid working, Open Connect allows for a seamless transition between the office and at home.

This means no swapping between mobile and landline services when working out of the office, your employees can work entirely within the Teams application.

Woman using a laptop outdoors.

Contact us today to find out more about how Operator Connect can benefit your business