Simple
Easy-to-use interface, no special training needed.
Cost-effective
Teams internet phone calls are cheaper than analogue.
Flexible
Keep existing numbers or create new ones.
Seamless
Make, receive, and divert calls seamlessly across devices.
How Operator Connect Works
By default, Microsoft’s Team system does not allow users to make and receive phone calls to and from landline and mobile numbers. This is where Operator Connect comes in.
By creating a dialler within the Teams platforms, users can make, receive, and divert phone calls all without leaving the Teams application. With all your business’s communications in one place, your teams can save time, increase flexibility, and boost teamwork, even when working on multiple devices.
Business-friendly Features
Utilising Microsoft Team’s existing features, Operator Connect adds a range of add-on features to make your communications easier and more efficient.
Features you can expect from Operator Connect:
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Call analytics.
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Voice recording and fraud management.
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Make and divert calls all from the Microsoft Teams application.
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Quick and easy deployment.
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Work from anywhere, all within the Microsoft Teams App.
Why Operator Connect?
Keep your existing numbers
With Operator Connect, you can run multiple voice services side by side. If you have numbers from a different supplier, you can port these across into Operator Connect to keep them.
Simplify communications
By unifying your telephone and online communications into a single system, you remove the disconnect between Microsoft Teams and your phone services. The simple dialler interface allows for your team to conduct all communication in a single place, making management easy.
Optimise flexible working
As Microsoft Teams is available to use anywhere, Operator Connect is also available to use anywhere. Whether your business has remote or hybrid working, Open Connect allows for a seamless transition between the office and at home.
This means no swapping between mobile and landline services when working out of the office, your employees can work entirely within the Teams application.
