Teamslink Pro
The ultimate cloud Contact Centre Solution for Microsoft Teams
Teamslink & Connectivity
Advanced Call Routing
TeamsLink Pro provides advanced call features not available with Microsoft Teams, controlled through a visual management portal, you can control your solution and make changes with just a few clicks.
Dashboards & Wallboards
TeamsLink Pro gives both agents and supervisors access to the best visual tools to meet their customer’s needs. The agent dashboard is perfect for helping contact centre agents manage their calls more efficiently, seeing details instantly to give the best customer service.
Power BI Reporting
TeamsLink Pro comes with Power BI integration and templates so you can create customised reports for your contact centre for live reporting that has the ability to pull data from multiple dashboards.
Already a Microsoft 365 user?
If your business is already using Microsoft 365, as a cloud-based solution, TeamsLink will integrate seamlessly with your current licenses to make the transition even easier. There's no need for any onsite infrastructure, just make the switch and start calling! Third-party apps can also sync to your Microsoft Teams to bring your collaboration to as many applications as possible.
